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Service Technician
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Summary
As a Repair Technician, you will perform stainless surgical instrument inspection, repair and refurbishment in a field-based setting. You will work out of mobile repair trucks at Customer sites and/or regional labs in more condensed markets. You will deliver superior Customer Experience by providing timely and quality repairs to meet compliance standards.
You do not have to have previous instrument repair experience to be considered. This is an entry level job - we will train you!
Typically, your day will start in Stow 6am-6:30am. Most Customers are in the Cleveland/ Akron area. Must be willing to do 0-1 overnights per month.
This role requires daily travel by driving a company vehicle. If offered this position, STERIS will run a 7 year driving record check, as part of our onboarding process. An acceptable driving record generally means a driver has a very limited number of moving violations, accidents, or driving-related convictions.
What you'll do as a Repair Technician
- Perform basic to intermediate level repairs of surgical instruments and maintenance including ultra sonic function, metallurgy, buff and polish, bending, shaping, sharpening, hinge points, serrations, and brazing.
- Demonstrate quality performance in intermediate skilled work including advance Dremel operation, Re-cup and Re-jaw, laparoscopic inspection.
- Provide invoicing and documentation based on business need.
- While primarily working inside a mobile repair truck, frequent trips inside the hospital are required.
- Provide support various locations within assigned territory depending on the service agreements, Customer needs, and staffing levels.
- Abide by all Company safety, health policies, and procedures. Uses personal protective equipment, as required. Completes Safety observations per site requirements.
- Adhere and complies with all protocols (DOT, company and Customer) for the safe operation of the mobile lab including policies and procedures relative to the position.
The Experience, Skills and Abilities Needed
- High school diploma or GED
- At least 1 year of relevant experience*, or 1 year of experience at STERIS. All experience must be verifiable.
- Related certifications in technical or mechanical area, competitive equipment training or related military experience may be considered towards experience requirement.
- Must be able to lift up to 25 pounds at times and push instrument carts ranging from 10-150 pounds at times.
- Must be able to meet flexible schedules with early/late hours and sometimes outside normal business hours including nights and weekends, based on Customer and business needs.
- Must be a minimum of 21 years old with ability to achieve and maintain FMCSA and drivers license requirements.
- Must be able to pass a DOT medical/ physical exam, comply with all DOT regulations and conduct basic box truck safety checks.
- Must have a valid driver’s license with an acceptable driving record (CDL not required) and maintain required vaccines.
- What is relevant experience? This may include hands-on repair, assembly, product testing, small engine repair, cell phone/ electronics repair/ testing/ re-builds, carpentry, circuit board assembly/ repair, industrial sewing, jewelry repair, maintenance, construction, welding, fabrication, and automotive repair can also be relevant to this role.
What STERIS Offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
Here is a brief overview of what we offer:
- Extensive hands-on training and development
- Career progression path with growth and training opportunities
- Competitive pay
- Overtime opportunity
- Annual merit review and incentive plans
- Uniforms and all necessary tools provided
- Business travel and all related expenses paid
- Medical, vision, prescription, dental and life insurance
- 401(k) with a company match
- Paid time off that accrues from day one and paid holidays
- Tuition assistance
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Pay range for this opportunity is $18.90 - $24.46. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. To support and service our customers in this assigned territory candidates must be based out of one of the following state(s): North Carolina.
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