Position: Service Technician - Mechanical
Qualification: Diploma in Mechatronics
Experience: 5-7yrs
Location: Bengaluru
Salary: 5 LPA to 7.5 LPA
Job Description
- Plan and attend all service calls within a stipulated time frame, guaranteeing timely response to customer needs.
- Generate service invoices promptly and intimate Accounts for accurate billing and record-keeping.
- Prepare detailed visit reports after service completion, ensuring customer acknowledgement for each visit.
- Maintain comprehensive records and prepare customer-wise machine history cards for effective tracking and analysis.
- Promote Annual Maintenance Contracts (AMC) and recommend upgrades for older machines to enhance reliability and customer value.
- Prepare periodic service reports for discussion with the manager - customer service, facilitating data-driven decisions and process improvements.
- Ensure compliance with safety and regulatory standards during all service activities.
- Collaborate with other engineers, technicians, and managers to support system performance and customer requirements.
Interested candidate can mail their profile to: hr@synthesis-winding.com
Job Types: Full-time, Permanent
Pay: ₹50,000.00 - ₹75,000.00 per month
Benefits:
- Food provided
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person