ServiceNow Developer IV

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills, curiosity, and drive to be part of our journey as we strive to transform the insurance carrier space. We're proud to be in business for over 50 years, and its change agents like yourself that will help us continue to deliver our mission to create the best insurance experience possible.

Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for ten consecutive years as a Top 50 performing P&C organization offering the stability of a large, profitable and growing company combined with a focus on all things people. It's our team members who make us an employer of choice and the vibrant company we are today. We strive to make both our internal and external communities better everyday! Learn more about why you want to be here!

PURPOSE OF THE JOB

The purpose of this job is to implement new and sustain existing business and Information Technology (IT) solutions including software configuration and development, system and data integration and management of Software as a Service (SaaS) products. This position exists to ensure new business solutions are implemented successfully and consistently with company and department goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides technical support to the organizations’ operation to optimize and maximize systems.

• Creates and maintains software solutions to support the Company’s business and IT operations.
• Collaborates with engineering and project teams in the documenting of software designs.
• Partners with Business Analysts in the creation, refinement and review of functional and non-functional requirements and specifications.
• Develops deployment scripts and provides detailed documentation for deploying and supporting software.
• Collaborates with IT staff and business during technical meetings, regular code reviews, and technical planning meetings.

Develops and/or executes system designs to produce a robust solution within time and cost requirements.

• Facilitates the delivery of artifacts that meet business specifications.
• Writes application and system integration code, defines logical and physical data structures, builds reports, and provides automation scripts.
• Applies best practices, including design reviews, unit testing, code reviews and continuous integration/deployment, to minimize, if not eliminate, defects upon delivery.
• Identifies and advocates areas for improvement within the technology of the organization.

Acts as Subject Matter Expert (SME) to multiple internal customers collaborating on information systems projects.

• Modifies, implements, and maintains existing applications to the established standards, specifications and approved changes.
• May utilize Jira to track defects and resolutions.
• May conduct testing as part of defect resolution to ensure accuracy, integrity, interoperability, and completeness to achieve desired results.

SUPERVISORY RESPONISBILITIES

This role does not have supervisory responsibilities.

EDUCATION AND EXPERIENCE

Bachelor's degree from four-year college or university with a major or emphasis in Computer Science, Information Technology, Engineering, or related field. Master’s degree preferred.

• Minimum 3 years of directly related experience as a software engineer or similar technical role
• Minimum of 2 years hands-on experience with .Net framework or .Net core
• 3 years of Java experience preferred

CERTIFICATES, LICENSES, REGISTRATIONS

No certifications required.

KNOWLEDGE AND SKILLS

• Strong C# coding experience required.
• Experience with Git repository and Jenkins Pipelines preferred.
• Familiarity with design patterns. Experience working with Quality Assurance and Business Analyst teams to deliver quality software on time.
• Some experience with database design, Microsoft SQL Server Studio, experience creating SQL scripts, writing SQL queries preferred.
• Experience with Webservices and REST services, Postman, Stored Procedures, CI/CD Pipeline, Python.
• Good software design instincts and coding style. Familiar with general programming languages/concepts/paradigms including Java and Python.
• Some experience with HTML, XML, JSON, and related technologies.
• Good debugging skills.
• Basic understanding of Enterprise Web Services and API connectivity, protocols and best practices for communication and integration between applications.
• Basic understanding of secure coding practices and common attack vectors.
• Knowledge of commonly used concepts, practices and procedures for developing software, including peer reviews and unit testing.
• Demonstrated ability working as a technical team member.

Data Management Specific Requirements: Ability to analyze existing data repositories to identify and develop data mapping and business rules for data conversions and processing. Design large complex data sets and data models that meet functional/nonfunctional requirements. Build optimal ETL data pipelines from a wide variety of data sources using SQL and APIs with experience in AWS big data technologies preferred. Ability to create tables, views, functions, stored procedures, and SSIS packages for data integration projects. Integrate new data management technologies into existing data structures with experience in data virtualization preferred.

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently will sit, stand, walk, and bend during working hours. Requires manual and finger dexterity and eye-hand coordination. Required to lift and carry relatively light materials. Requires normal or corrected vision and hearing corrected to a normal range. Ability to work additional hours, as required.

WORK ENVIRONMENT

This position operates in an office environment and requires the frequent use of computer, telephone, copier and other standard office equipment.

The current range for this position is

$95,378.98 - $160,850.17

This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work.

WHY JOIN ICW GROUP?

• Challenging work and the ability to make a difference
• You will have a voice and feel a sense of belonging
• We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
• Bonus potential for all positions
• Paid Time Off
• Paid holidays throughout the calendar year
• Want to continue learning? We’ll support you 100%

ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.

At ICW Group we offer a work environment that encourages entrepreneurialism and celebrates success. Our team members are hands-on contributors who are given the opportunity to make an impact. It's our people who make us an employer of choice and the vibrant company we are today.

Job Category: IT

Job Type: Full time

Req ID: JR101248