ServiceNow Process Architect

You will take full ownership of business process design, map current state, define future state, and optimise processes to drive measurable value through the ServiceNow platform.

This is a strategic position working close to leadership, solution architecture, and delivery teams. They want someone who can guide customers, challenge assumptions, and ensure the future Target Operating Model is aligned to platform capability and business outcomes.

Experience required
Strong background in business process design and optimisation
Experience leading workshops and defining the Target Operating Model
Broad ServiceNow workflow understanding across ITSM, CSM, SPM, HR, IRM / SecOps etc
Ability to influence stakeholders and bring clarity to complex environments
Consulting background is preferred

What they offer
Full relocation package
Visa sponsorship
Competitive tax free UAE salary
Major enterprise transformation programmes