Services Development Director

Req ID:506332

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide

Could you be the full-time Services Support Centre India Director in India we’re looking for?

Your future role

Take on a new challenge and apply your leadership, technical, and strategic expertise in a cutting-edge field. You’ll work alongside dynamic, collaborative, and innovative teammates.

You'll play a pivotal role in driving the growth and capability development of the Services Support Centre (SSC) in India, ensuring excellence in Engineering and Industrial support for our Services businesses. Day-to-day, you’ll work closely with teams across the business, including Services Development, Services Operations, Rolling Stock, Procurement, Quality, and CTO, to ensure seamless delivery and collaboration, and much more.

You’ll specifically take care of developing and executing strategic plans to expand technical bandwidth and capacity, but also establishing strong relationships with regional counterparts and creating a trusted global support network.

We’ll look to you for:

• Leading the SSC in India with a focus on process rigor and delivery of seamless quality, cost, and delivery (QCD) across regions

• Providing engineering and industrial support to all Services portfolio solutions

• Developing and implementing strategic plans to internalize external work packages and enhance competitiveness

• Establishing and managing relationships with regional teams to ensure alignment and effective collaboration

• Overseeing the development of technical documentation and a Maintenance Digitalisation Centre of Excellence

• Driving the development of competencies and expertise within the SSC team

• Ensuring alignment with Alstom’s standard Target Operating Models (TOMs) and Way of Working

• Preparing and periodically reviewing strategic roadmaps to align with senior management objectives

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Engineering degree in Mechanical or Electrical Engineering (Master’s degree preferred)

• Minimum 15 years of experience in railway activities or high-technology heavy engineering products

• Proven leadership experience in managing large engineering teams

• Knowledge of rolling stock equipment design, operation, and usage

• Experience in maintenance engineering activities or related functions

• Cross-functional working and global stakeholder management expertise

• Strong problem-solving skills and the ability to manage critical issues effectively

• Familiarity with safety management systems and risk assessment

• Proficiency in MS Office, SAP, and BI/BO reporting tools

• Experience in managing continuous improvement initiatives is a plus

Things you’ll enjoy Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges, and a long-term career free from boring daily routines

• Work with new security standards for rail signalling

• Collaborate with diverse and supportive teams across regions

• Contribute to innovative projects that shape the future of mobility

• Utilise our flexible and inclusive working environment

• Steer your career in whatever direction you choose across functions and countries

• Benefit from our investment in your development, through award-winning learning opportunities

• Progress towards leadership and strategic roles within the organization

• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

Equal opportunity statement:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.

Job Type:Experienced

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