Must Have Technical/Functional Skill
- Skills in Project Execution, Scope management
- Ability to manage Jira Application for the relevant informative Dashboards, Reports, Dashboards and execution view control.
- Certification in Scrum / SAFe / CSM is a must.
- Minimum 7 Years of work experience as Scrum Master in executing multiple projects; in Agile delivery.
- Able to use Confluence and other similar tools
- Should have a competent spoken and written English ability.
- Should be proactive communicator and self motivated to drive the things for achieving results
- Excellent Email communication skills.
- Experience in Agile Process and Scrum Experience
- Should be able to mentor junior team members
Roles & Responsibilities
- To facilitate Agile processes for Salesforce DevOps team, ensuring the successful delivery of projects in Sales/Service Cloud and SF Energy Utilities Cloud implementations.
- SM should be able to drive the Scrum Ceremonies and help team to execute.
- Contribute and ensure team understands the business requirements, have the refinement session and solutions plotted for the Epics and Features to get the well refined stories.
- To ensure the Dev Team understands the complete story and requirement. To get teams follow for stories as per DoR and DoD.
- To take servant leadership role and contribute in Impediment removal. Help team in eliminating the blockers which hinder team’s progress.
- Handle the Backlog Management and partner with PO to maintain priority defined Product Backlog and Sprint Backlog.
- Step in for Technical Coordination where needed and bridge gaps between Developers, Admins and Business Analysts to support the Salesforce Project’s release management, UATs, Deployments.
- Monitor the metrices well organized and detailed. Follow Agile best practices and improve team productivity metrices of Velocity, throughput, Say-Do ratio, Burn-Down.
- Work closely with stakeholders to ensure that key business questions and problems are well defined and understood by team.
- Should have a knowledge in Salesforce Industries i.e., OmniStudio and all components like OmniScripts, Integration Procedure, Flex Cards, Data Mappers.
- Can have exposure or knowledge of the Energy and Utility Industry.
- Should be able to drive the discussion with business/client stakeholders
- Good to have experience or knowledge in Sales, Service, Experience Cloud, Apex, LWC, Flows.
- Identify actionable insights and suggest recommendations to infl uence the direction of the business and cross-functional teams on SFDC.
Salary Range: $120,000-$130,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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