SharePoint Online Administrator

Description

SharePoint Online Administrator

(IT System Administration-Senior Specialist)

WaTech: Leading the way in technology!

Washington Technology Solutions (WaTech) is at the forefront nationally in integrating innovative technologies that revolutionize how state services are delivered to the people of Washington. WaTech establishes the strategic technological framework for various state domains and programs, overseeing the primary technology services throughout the state.

About the opportunity:
This position is part of WaTech’s Computing Services Division (CSD), which hosts the Communications and Productivity service. This service provides statewide Microsoft enterprise services, including identity, messaging, collaboration, and device platforms.

As a member of the Productivity Services team, this position provides advanced-level administration, configuration, support, and design for SharePoint Online, Microsoft Teams, OneDrive, and related collaboration services within the M365 Enterprise Shared Tenant. The Productivity Services team supports Office 365 and cloud environments to offer state governmental entities secure, reliable, and customer-focused technology solutions.

As the SharePoint Online Administrator, you will work closely with state and local business managers, agency administrators, system software engineers, technical teams, and service owners to support the integration, governance, and use of SharePoint Online, Teams, and OneDrive.

This role administers, supports, and helps define policies, application deployment standards, governance, and training for these services within the Enterprise Shared Tenant.

This position supports the protection of state resources through administration, configuration, governance, testing, migration support, incident and request response, and customer consultation of statewide collaboration services.

Duties

Some of what to expect with this role:

• Lead the design, application development and implementation of SharePoint Online site collections for the M365 Enterprise Shared Tenant.
• Independently create the agency security groups, delegate permissions, perform restore activities on behalf of agency SharePoint Online administrators.
• Design and create custom workflows based on customer business requirements using tools such as Microsoft Power Automate.
• Provide guidance for agency SharePoint administrators regarding SharePoint Online governance policies based on business needs of customer agency, in accordance with established government regulations and policies.
• Configure and manage global enterprise settings for SharePoint Online features, functions and services.
• Respond to incoming customer incident tickets for changes in the systems, policies, user groups, administration groups, clients access rights and service access.
• Perform SharePoint Online testing and analysis for new releases of software and security practices in the pre-production environment.
• Lead the analysis of customer reported SharePoint Online issues impacting production services, processes and applications.
• Provide migration assistance to SharePoint Online administrators with migrating agency on-premises SharePoint farms to SharePoint Online within the M365 Enterprise Shared Tenant.
• Provide hands-on technical consultation to agency administrators who are creating, deploying, configuring and integrating services into SharePoint Online and Teams, and OneDrive.

Qualifications

Here’s what we’re looking for:

• Ten years of information technology experience consulting, business analysis, defining and implementing customer requirements. *A bachelor’s degree in computer science or related field may substitute for up to four years of experience. *

• The required 10 years must include:
  • Four years of experience with configuring and managing SharePoint Online and Teams.
  • Four years of experience configuring and managing OneDrive.

Preference may be granted to applicants with the following:

• Demonstrated ability to:
  • Design solutions for diverse SharePoint Online and Teams community at an enterprise level.
  • Interface with executive-and senior-level management to provide technology recommendations.
  • Consult, coach and mentor other technical experts.
  • Stay current with technological advances in the industry.
• Ability to create an environment of professional and respectful behavior that motivates and inspires others.
• Familiar with Washington state technology policies.
• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Supplemental Information

Telework: This position is approved for telework. The incumbent must be within a reasonable commuting distance to WaTech's office in Olympia, Washington for urgent onsite requirements. Onsite presence may be required more frequently based on business needs. The incumbent must be available to report in person for activities including, but not limited to, in-office meetings, team coordination, agency events, training sessions or response to critical service issues. Must reside in the state of Washington.

We value diversity and different perspectives:

WaTech is committed to providing equal access and opportunities to all qualified applicants and employees. We seek to attract and retain a diverse staff and welcome your experiences, perspectives and unique identity. We invite you to include your preferred name and pronouns in your material to ensure we address you correctly throughout the application process.

What WaTech offers:

As an employee of WaTech, you’ll have access to an outstanding employee benefits package that includes medical and dental plan options for you and your family, paid leave and holidays, retirement plan options and more.

While WaTech is headquartered in Olympia, Washington, which is near some of the country’s most scenic national parks, we are able to offer many of our positions telework and flexible schedule options to help support a healthy work-life balance.

To learn more about WaTech and what our employees enjoy about working here, please visit our website.

Additional information about this role:

• This position requires a background check. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability to perform in the position and is a continued condition of employment.
• This position is represented by the Washington Federation of State Employees (WFSE).

How to apply:

Applications for this recruitment will be accepted electronically. Please select the large “apply” button at the top of this announcement. In addition to completing your online application, please also include the following attachments:

• A current resume detailing your applicable experience, training and/or education.
• A letter of interest highlighting how your experience aligns with the outlined job posting.

Top candidates will be asked to provide a list of their professional references with contact information.

Reminders:

• A real person is reviewing your application material. It is in your best interest to complete the application in its entirety and review thoroughly before submitting. You will not be eligible to re-apply for this posting for 30 days.
• Applications with missing or incomplete fields, or supplemental question responses such as “see resume” may be considered incomplete and removed from consideration.
• WaTech complies with the employment eligibility verification requirements of the federal Form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States. WaTech does not use the E-Verify system. We are not eligible to extend STEM Optional Practice Training (OPT) opportunities. For more information, please visit https://www.uscis.gov.
• Applicants wishing to claim Veterans Preference should attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. (Please redact any personally identifiable data such as social security number and date of birth prior to submittal.)

By submitting your materials, you affirm that all information is true and correct. Any untruthful information is cause for removal from the applicant pool. If hired as a result of this recruitment, the discovery of incorrect or falsified information may lead to disciplinary action or dismissal.

Recruitment process:

The first round of application assessments will be conducted seven days after the initial job posting date. The hiring authority reserves the right to offer the position at any time after the initial seven-day job posting date. It is to the applicant's advantage to apply as early as possible. This recruitment may be used to fill multiple positions.

The salary range reflected above reflects the full potential for this position. The base pay offered to the selected candidate will consider the candidate’s specific qualifying experience and internal equity of the existing team.

Contact us: For inquiries about this position, please contact Rebekah Wilkes at (360) 407-8646 or email to recruitment@watech.wa.gov

If you’d like to request an accommodation for any part of the selection process, or to receive the application material in an alternate format, please contact Human Resources at (360) 407-8242 or Human.Resources@watech.wa.gov.Persons of disability or those who are deaf or hard of hearing can call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.