SHC Graphic Design Intern

Thank you for considering a career with the Research Foundation of The City University of New York (RFCUNY).

The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries.

We are pleased that you are interested in exploring opportunities to join RFCUNY.

Primary Location:

The CITY COLLEGE of NEW YORK

Bargaining Unit:

No

The CUNY Building Performance Lab (BPL) is looking for an intern to join the NYC Sustainability Help Center (the Help Center), a collaborative project between BPL and the NYC Department of Buildings.

The Help Center provides phone and email guidance, support and assistance to building owners, property managers and energy professionals for inquiries relating to various NYC sustainability laws, assistance with specific compliance steps, and information on how to make buildings more energy-efficient.

Assistance is augmented by extensive social media outreach, a regularly published newsletter, and several online classes on NYC sustainability topics. Outreach and educational materials are all sourced, crafted and published in-house.

Internship Description, Requirements and Duties

A core function of the internship involves:

• The handling of phone and email requests received by the Help Center, and

• Supporting outreach channels via content creation/graphic design; including but not limited to infographics, educational and outreach materials (e.g., flyers, social media assets), slide decks and web design

Interns receive extensive training on several NYC sustainability laws including the Climate Mobilization Act and the Greener, Greater, Buildings Plan. Interns will also receive training to provide technical support and troubleshooting for building owners using Energy Star Portfolio Manager, various NYC research tools and databases, and related utility company web portals. We welcome currently enrolled CUNY undergraduate or graduate students (all majors) with a strong interest in environmental sustainability issues, and who can commit to an internship of at least one school year.

Interns are expected to have:

• A passion for environmental sustainability

• Graphic design skills (e.g., Canva, Adobe Photoshop) and provide project samples

• Proficiency with Gmail, Powerpoint/Google Slides, and Excel/Google Sheets

• Strong analytical skills and ability to interpret patterns in inquiries received

• Effective writing and telephone skills

Preferred but not required:

• Knowledge of and experience with Wordpress

• Experience developing or editing video content

Specific responsibilities will include:

• Supporting outreach channels via digital content creation/graphic design; including but not limited to development of infographics, educational and outreach materials (e.g., flyers, social media assets), slide decks and web design

• Assist in expanding the Help Center’s online presence through social media marketing, website updates via WordPress, newsletter production (using Constant Contact) and creating event listings in our ticketing platform

• Developing a comprehensive understanding of NYC energy-related laws and regulations (LL33, LL84, LL87, LL97 and related laws)

• Mastering and navigating the Energy Star Portfolio Manager web-based tool

• Responding to questions from building owners, property managers and energy consultants (email and phone) relating to Portfolio Manager, NYC energy-related laws and utility company portals

• Providing referrals to information sources (i.e. NYC agencies and programs) to assist building owners in complying with NYC energy law requirements

• Performing research on special-case type of questions and following up with building owners on particular trouble spots

• Updating the Help Center database to track building profiles, caller information and the inquiries received

• Analyzing the Help Center database for tracking and reporting purposes

• Contributing to outreach efforts for online training sessions

• Other duties as needed to keep the Help Center functioning efficiently and effectively

Logistics and Compensation

Interns are required to work a minimum of 12 hours per week and have the opportunity to work

up to 19 hours per week during school semesters and up to 35 hours per week during winter

breaks and summer months.

All work hours are Monday - Friday between 9 am and 5 pm. Interns work remotely and at the Help Center’s offices at The City College of the City University of New York (CCNY).

Pay Range:

Minimum - Maximum: $18.00/hour undergraduate students

Minimum - Maximum: $20.00/hour graduate students

RFCUNY Benefits
RFCUNY Employee Benefits and Accruals

Equal Employment Opportunity Statement
The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.