Shift Leader

Oversee the operations of the business during their shift, ensuring that customers receive high levels of service.

Manage the staff team during their shift, ensuring that they are working effectively and efficiently.

Ensure compliance with health and safety regulations and company policies.

Handle customer complaints and resolve issues as quickly and efficiently as possible.

Monitor stock levels and order supplies as required.

Create and implement staff rotas and schedules to ensure adequate coverage.

Conduct regular performance reviews with staff members.

Liaise with other teams and departments to ensure the efficient operation of the business.