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Shift Manager I

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HMSHost at Phoenix Sky Harbor International Airport
HMSHost
3400 East Sky Harbor Boulevard
Phoenix, AZ 85034


Summary:

The Commissary Shift Manager typically supports the Commissary Manager or Commissary Chef in routine operations, and is responsible for day-to-day supervising of non-management associates, assigning specified work to non-management associates, focusing on commissary level operation performance, coaching and developing non-management associates and performing all other responsibilities as directed by the business or assigned Management of which associate is capable of performing. This is a non-exempt position and typically reports to the Commissary Manager or Commissary Chef, depending on local requirements.

Essential Functions:

  • Supervises the day-to-day activities of non-management associates
  • Assigns work responsibilities and ensures that all shifts are covered
  • Conducts and coordinates on-the-job training for associates, and ensures all associates receive basic skills training to perform their jobs
  • Resolves routine questions and problems and refers more complex issues to higher levels
  • Provides recommendations for hiring, firing, advancement, promotion or any other status change of associates within the store

    Minimum Qualifications, Knowledge, Skills, and Work Environment:

  • Requires up to 2 years of job-related experience in low volume and/or multi-unit Food and Beverage or food production operations or other related management experience
  • Demonstrates team management, delegation and issue resolution skills and the ability to multi-task
  • Demonstrates knowledge of HMSHost policies and product, service, quality, equipment and operations standards
  • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with individuals

    Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

Summary:

The Commissary Shift Manager typically supports the Commissary Manager or Commissary Chef in routine operations, and is responsible for day-to-day supervising of non-management associates, assigning specified work to non-management associates, focusing on commissary level operation performance, coaching and developing non-management associates and performing all other responsibilities as directed by the business or assigned Management of which associate is capable of performing. This is a non-exempt position and typically reports to the Commissary Manager or Commissary Chef, depending on local requirements.

Essential Functions:

  • Supervises the day-to-day activities of non-management associates
  • Assigns work responsibilities and ensures that all shifts are covered
  • Conducts and coordinates on-the-job training for associates, and ensures all associates receive basic skills training to perform their jobs
  • Resolves routine questions and problems and refers more complex issues to higher levels
  • Provides recommendations for hiring, firing, advancement, promotion or any other status change of associates within the store

    Minimum Qualifications, Knowledge, Skills, and Work Environment:

  • Requires up to 2 years of job-related experience in low volume and/or multi-unit Food and Beverage or food production operations or other related management experience
  • Demonstrates team management, delegation and issue resolution skills and the ability to multi-task
  • Demonstrates knowledge of HMSHost policies and product, service, quality, equipment and operations standards
  • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with individuals

    Equal Opportunity Employer (EOE) Minority/Female/Disabled/Veteran (M/F/D/V) Drug Free Workplace (DFW)

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