Ship Agency Operator

• For a worldwide shipping agency that also provides logistics, maritime, and customs services.
• With a focus on traditional values of shipping and a commitment to innovation, Next Maritime offers high-quality services to meet the unique needs of each client. Operating 24/7, Next Maritime ensures the highest level of service to all types of vessels.

Role Description

• This is a full-time on-site role for an Agency Operator - Junior Level at Next Maritime located in Alexandria, Egypt. The Agency Operator will be responsible for handling day-to-day operations related to worldwide shipping agency services.
• The role will also involve providing round-the-clock service to clients and ensuring the individual needs of each client are met.

Qualifications

• Experience as a customer service agent (English Speaking accounts) is a must.
• Experience with a ship agency is a must.
• Strong organizational and time management skills
• Ability to work effectively in a fast-paced environment
• Excellent communication and teamwork skills
• Problem-solving and decision-making skills
• Attention to detail and accuracy
• Proficiency in Microsoft Office Suit
• Proficiency in English both spoken and written.