Shipping and Receiving Clerk Newport, Rhode Island

Position Description & Qualifications

Shipping and Receiving Clerk

Newport, Rhode Island

Are you a logistics professional who excels in receiving, validating, and distributing materials with accuracy and professionalism? Do you enjoy working in structured environments where documentation accuracy and customer service are essential? If so, this is your opportunity to excel at Serco North America, where you will support mission‑critical Government receiving and distribution operations.

We will provide you with training, professional development, and opportunities to build a long‑term career as part of a high‑performing Serco logistics team.

In this role you will:

• Receive inbound shipments, inspect packaging, validate counts, segregate materials, and document items using Government logs and forms.
• Prepare materials for delivery, including labeling, staging, documentation, and routing in accordance with PWS timelines and Government rules.
• Generate daily delivery manifests and complete required documentation for all outgoing shipments.
• Deliver material across the installation, obtaining signatures and ensuring proper chain‑of‑custody.
• Report damaged, unidentified, or frustrated material and document findings as required.
• Support customer service requests regarding shipment status, delivery issues, and troubleshooting.
• Maintain accurate files including bills of lading, delivery logs, WMFs, and discrepancy reports.
• Follow all safety requirements including vehicle credentials, PPE, and lifting procedures (up to 70 lbs).

To be successful in this role, you will have:

• U.S. Citizenship and ability to meet Government suitability requirements
• Active Secret Clearance, or the ability obtain within 30 days.
• High School Diploma or equivalent.
• Experience consistent with the Government‑defined Shipping/Receiving Clerk labor category (SCLS 21130).
• Valid driver’s license and ability to operate approved delivery vehicles.
• Excellent attention to detail and the ability to maintain accurate, audit‑ready documentation.
• A current OSHA certification or willing to obtain
• Successful background check to include fingerprint checks and drug screenings

Military Veterans and Spouses are encouraged to apply!

Former Military, Navy experience is preferred.

Serco Inc. is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates for the event of a contract award. This position is not currently funded/active. Should Serco be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.

The contract is scheduled to be awarded early this year, so apply now to meet your future mission and team-mates.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The hourly amount for this position can be found at the top of this posting. This role is covered by the Service Contract Act. For positions on this contract, we will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor and the Wage Determination (WD). The wage rate will vary depending on the locality. Additionally, you will receive Health and Welfare Benefits based on the WD for the contract. Benefits – Comprehensible benefits for full-time employees (part-time members receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan that includes counseling conditions
• Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or Service Contract Labor Standards.

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.