GENERAL JOB DESCRIPTION: Ready to bring your A-game to the fast-paced world of shipping and logistics? Do you have the organizational skills of a seasoned planner and the patience of a saint (or at least, a well-organized warehouse elf)? If so, we need you as our Shipping Wizard! You'll help our Shipping Lead keep things running smoother than the bubble wrap on our orders. You’ll juggle shipments, coordinate deliveries, and become besties with Google Sheets and our logistics software. Oh, and did we mention you’ll be responsible for getting our goods to customers faster than a ninja in a lightning storm? (Okay, maybe not that fast, but you get the idea.)
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Coordinate shipments like a pro: You'll be the mastermind behind moving equipment and bulk goods. Whether it’s sending stuff to the moon or just down the street, you’ll make sure everything is shipped on time and in perfect condition.
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Google Sheets = Your New Best Friend: Use your mad skills to track shipments, update inventory, and basically make Google Sheets fall in love with you (or at least become your trusty sidekick).
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Inventory Check!: You’ll make sure that everything we’re shipping is good to go—no last-minute surprises here.
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Talk to Everyone: You’ll be chatting with Customer Service, Carriers, and 3rd Party Logistics partners more than you talk to your friends. But hey, you’re making shipping magic happen, so it’s all worth it!
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Be a Shipping Guru: You’ll make status reports and suggest ways we can deliver on-time and reduce costs. Like a shipping detective, you'll find where things can be improved, and then become the superhero that makes it better.
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Check Past Orders: Nothing gets past you. You’ll review old orders and make sure nothing’s left behind—because we don’t do "oops" here.
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Spreadsheet Savvy: You’ll keep our spreadsheets organized. No errors on your watch.
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Improve & Repeat: You’ll analyze performance and come up with ways to streamline our logistics. You’re always thinking, "How can we make this faster and more awesome?"
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High school diploma or equivalent required; associate degree in Supply Chain, Logistics, or a related field preferred.
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Previous experience in shipping, logistics, warehouse operations, or administrative support preferred.
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Proficient in Google Sheets, Microsoft Excel, and other spreadsheet applications.
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Experience with shipping, inventory, or ERP software preferred.
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Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
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Excellent attention to detail and accuracy when processing shipments and maintaining records.
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Strong verbal and written communication skills with the ability to interact professionally with customers, carriers, and internal departments.
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Ability to analyze information, identify problems, and recommend process improvements.
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Self-motivated with the ability to work independently and as part of a team.
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Strong time management skills and the ability to meet deadlines.
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Basic math skills and the ability to interpret shipping documents, reports, and inventory records.
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Ability to maintain confidentiality and handle sensitive information appropriately.
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Comfortable working in a warehouse environment and occasionally walking, standing, or lifting up to 25-50 pounds as needed.
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Experience coordinating LTL, FTL, parcel shipments, or working with third-party logistics providers is a plus.
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Organization and Planning
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Attention to Detail
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Communication
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Problem Solving
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Customer Service
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Teamwork and Collaboration
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Adaptability
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Time Management
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Continuous Improvement Mindset
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Data Entry Accuracy