Shipping Coordinator, Senior

Responsible for the internal (company) and external (customer) coordination of all activities and documentation necessary and required for international and domestic product shipments. Additional responsibilities include the coordination of priorities for shipping and packaging processes to meet on time delivery goals, scheduling and maintaining the internal company shipment calendar, preparation of all documentation necessary for the external processing of Letters of Credit, and documentation and record keeping of all outgoing customer shipments.

Day Shift: Monday - Friday

To perform this job successfully, a qualified individual must be able to perform each essential duty satisfactorily either with or without reasonable accommodation. The requirements listed in this job description document are representative of the knowledge, skill, and/or ability required.

• Coordination and determination of best method of shipment with the customer
• Effectively communicate and partner with Commercial department to ensure customer specifications/expectations/communications are carried out to the highest standard
• Examine outgoing shipments to ensure shipments meet specifications and documentation requirements and on-time delivery
• Plan and direct flow of finished product traffic moving to overseas destinations
• Inspect invoices and shipping manifests to ensure compliance with tariff and customs regulations
• Prepare shipping and customs documentation for all exports
• Order shipping materials required for packaging and shipments: dry ice, LD3s etc.as required
• Review all freight invoices for accuracy
• Contact carrier representative to make arrangements and issue instructions for loading products
• Prioritize shipping orders to inform ship method and time of carrier arrival
• Prepares product for packaging and delivery i.e.: packaging, carton labels, Assists in dry ice, shrink-wrap, and thermal wrap (as needed)
• Maintains accuracy of Finished Label inventory
• Perform other clerical tasks such as preparing customer correspondence and maintaining files
• Communicate with customers by phone, in person, fax, or e-mail
• Address complaints concerning billing or product received, referring complaints to designated departments for investigation
• Maintain files for customer orders and all activity (shipments, inquiries, complaints) including sample-related
• Maintain accurate shipping calendar and work with Quality Control and Manufacturing to set priorities to meet ship dates
• Update/maintain list of current part numbers for billable products
• Maintain files for TSA screened shipments; send monthly activity report to TSA
• Maintains good communication and working relationships with all departments and effectively functions within a team environment
• Packages consignments according to shipping schedule and business needs
• Maintains and adheres to all facility safety policies and procedures
• Effectively plans and utilizes time and resources to meet business needs and achieve business objectives
• Maintains work area organization and documentation to satisfy ISO and GMP standards
• Exhibits professional etiquette that exemplifies the values of the organization
• Attendance at the worksite is required on a regular and on-going basis

Preferred Qualifications:

• High School Diploma, GED or 2-year college degree

• 2+ years of experience working in a warehouse environment in handling inventory control, packaging and shipping duties of an international manufacturing company.

• Experience working with customers.

• Language Ability: Ability to read, analyze and interpret complex written and verbal information.

• Math Ability: Must be able to add, subtract, multiply and divide in all units of measure.

• Reasoning Ability: Ability to apply common sense understanding to develop and carry out instructions.

• Must be a good listener and be able to handle customer interactions on a regular basis.

• Computer Skills: Must be proficient with computer software including Microsoft products and ERP System

• Excellent organizational skills

• Ability to enter data clearly and accurately into various shipping forms/systems.

• ISO 9001 / cGMP experience

While performing the duties of this job employee is regularly exposed to moving mechanical parts. Exposure to heat/cold while preparing items in packaging or shipping.

Come join the herd!

Zebra is an equal opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, protected veteran status, or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com.

Know Your Rights:

https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

Conozca sus Derechos:

https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.

Work for a company that cares, offers a growth environment, and a culture of respect, inclusion and recognition – our front-line workers have an average 7-year tenure!

• Healthcare, Dental & Vision, Tuition Reimbursement
• 401k with Company Match
• Quarterly Cash Incentive Opportunity
• 20 Days Starting PTO
• 2 Floating Holidays and Paid Volunteer Time Off
• Annual Shoe Allowance and free Company Apparel

To all recruitment agencies: Zebra does not accept agency resumes. Please do not forward resumes to Zebra employees or any other team members. Zebra is not responsible for any fees related to unsolicited resumes and direct engagement with Zebra employees.

Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.

Salary: USD 25.00 Hourly

Salary offered will vary depending on your location, job-related skills, knowledge, and experience.
Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.