Showroom Sales - Designer Kitchen and Bath - Hardware - Plumbing

A Showroom Sales Consultant is responsible for selling and recommending products to their customers that meet or exceed their expectations. They are the conduit between the customer and Nicklas Supply – SPLASH. The role always requires a professional and courteous approach with the goal of making customers feel important and valued. The ideal candidate is passionate about luxury design, excels in client interactions, and thrives in a collaborative, high-end showroom environment.

Duties and Responsibilities

· Professionally and enthusiastically assist prospects and customers with a high level of professionalism under any circumstance

· Offer superior customer service and cultivate relationships with clients, remodelers, designers, builders, and architects to sell and develop future business utilizing effective selling skills

· Utilize strong interpersonal skills, selling skills, active listening, professional attitude, and represent the company with integrity and professionalism

· Provide customers with design layout with accurate square footage

· Maintain customer and contractor contact from design to delivery to ensure customer satisfaction

· Build and maintain a high level of product knowledge

· Describe product and explain use, operation, and care of product to customers

· Recommend, select, and help locate or obtain product based on customer needs and desires

· Compute sales prices, total purchases, and receive and process cash or credit payment

· Answering questions regarding the store and its product

· Prepare sales slips or sales contracts

· Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices

· Maintain records related to sales

· Demonstrate use or operation of product when applicable

· Watch for and recognize security risks and thefts and know how to prevent or handle these situations

· Exchange product for customers and accept returns according to company policy

· Assist in overall upkeep and aesthetic appeal of the showroom by participating in the selection of products and contributing to the design of the showroom vignettes and displays a necessary

· Maintain an organized and professional workstation

· Attend all mandatory team meetings and company meetings

· Commitment to participating and contributing in meetings

· Being a team player

· Ensure all actions are aligned with the company's vision

· Knowledge and understanding of design trends

· Use all resources available to research and problem solve

· Perform all other duties as assigned.

Qualifications

· College degree in Interior Design preferred

· 5 Years Experience in a Kitchen and Bath Showroom Sales environment

· Customer service and sales experience preferred

· Strong interpersonal and communication skills (Both verbal and written)

· Ability to work independently and in a team environment

· Ability to follow instructions

· Detail-oriented with good organizational skills

· Willingness to learn about sales processes and product lines

· Basic computer skills: experience with Microsoft Office is a plus

· Professional attitude and appearance

Key Performance Indicators

· Conduct business according to mission statement and core values

· Demonstrate growing knowledge of products and procedures

· Promote a sales culture by building relationships and being service oriented

· Provide superior and professional customer service under any circumstance

Physical Requirements and Working Conditions

· Periods of sitting, standing, walking

· May require lifting, bending, kneeling

· Saturday availability is required

· Evening hours as needed or required

· Fast-paced showroom environment

Benefits

· Medical, Vision, Dental, Life Insurance, Short Term Disability

· Paid Time Off and Holidays

· 401k with Employer Matching

· Employee Stock Ownership Plan - 100% Employee Owned Company

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Every weekend

Supplemental Pay:

• Bonus opportunities
• Commission pay

Application Question(s):

• Are you willing to have a drug and background test?
• Are you available to work on Saturday mornings from 8:30-1:00? (You would have 1 day off through the week to maintain a 5 day work week.)

Experience:

• Kitchen and Bath Design and Showroom Sales: 4 years (Required)

Work Location: In person