Shuttle Driver Over-Night | Cedarbrook Lodge

Join the team at Cedarbrook Lodge, a hidden gem near Seattle and the airport, known for its exceptional hospitality, refined comfort, and commitment to sustainability. As a Shuttle Driver, you’ll play a key role in shaping each guest’s experience—providing safe, reliable transportation while delivering warm, attentive service that reflects our reputation as one of the Pacific Northwest’s top-rated destinations. If you take pride in creating memorable first and last impressions and enjoy engaging with people, this is an opportunity to be part of a values-driven team dedicated to excellence.
This is a full time position from 11 pm - 7 am.
Let’s start off with the most important part - what’s in it for you:

• Hourly Pay: $22.00 – 23.00 DOE plus tips
• Free Parking
• Get Paid Daily
• Paid Time Off & Holiday Pay
• Benefits - Medical, Dental, Vision, Disability, 401K, HSA/FSA Plans
• Discounted Lodging, Dining, Spa, Golf, Retail & Partner Perks
• Task Force Work Opportunities
• Values-Based Culture
• Referral Bonus
• Employee Assistance Program
• “Columbia Cares” Volunteer Opportunities
• Committee Participation Opportunities
• Online Learning Platform to Help You Develop!

Our Commitment to you:
“People never forget how you made them feel.” Maya Angelou’s
Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.

What you’ll do:

• Drives guests to and from hotel to their final destinations
• Escorts incoming and outgoing hotel guests to and from property.
• Assists with luggage, packages and documents, and offers information pertaining to available services and facilities of hotel, points of interest, and entertainment attractions.
• Keeps record of calls for service. Evaluates patterns or trends in guest concerns to plan and implement corrective actions.
• Ensures confidentiality of all guest information and pertinent hotel data.
• Assists guests, team members, and vendors during their shift.
• Responds and works to resolve guest issues and concerns as necessary.
• Ensures all equipment is properly maintained, functioning and used as intended.
• Completes property walks routinely to monitor guest safety and security.
• Reports security concerns and problematic situations immediately to the General Manager or appropriate party.
• Assists in de-icing of pavement, sidewalks, and other areas.
• Maintains the image of the hotel by appearing extremely presentable, well-groomed and in pressed uniform.

What You Bring:

• Strong verbal communication skills
• Valid driver license; annual MVR report review
• Strong driving record
• Strong problem solving and conflict resolution skills
• Ability to secure property by walking up and down halls to make sure appropriate doors are securely locked
• Must possess basic negotiation skills and strong customer relations skills
• Availability 11 pm - 7 am

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.

Where you’ll work:
Located less than five minutes from SeaTac International Airport and situated on 18 lush acres, Cedarbrook Lodge is the perfect blend of convenience and escape. Each of the 167 guestrooms and suites at Cedarbrook Lodge offer comfort and tranquility with complimentary amenities including a Northwest-inspired breakfast and airport shuttle service.

Cedarbrook is also home to the award-winning Copperleaf Restaurant and Copperleaf Bar & Terrace, where guests can enjoy exceptional dining with fireside ambiance, indoors or out. The Spa at Cedarbrook is no exception to the hotel's serene setting, known for utilizing petrified wood for it's healing properties in treatments. Cedarbrook is a member of the International Association of Conference Centers (IACC), ensuring a superior meetings experience.

The Fine Print
Columbia Hospitality, Inc. is an equal opportunity employer committed to an inclusive environment without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. We strive for excellence in every position within the company and select the most qualified people who embrace our service philosophy and these values.

Accountability | Creativity | Enthusiasm | Honesty | Inclusion | Respect

Columbia Hospitality is a national management and consulting company with more than 25 years of experience in creating hospitality solutions and delivering exceptional experiences. Our portfolio includes award-winning hotels and resorts, premier residential communities, restaurants and bars, private and public golf clubs, conference centers, and distinctive venues. Columbia Hospitality has been consistently recognized as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal for their commitment to creating a fun, dynamic and nurturing work environment for team members.