Signaling & CC Technical Engineer

JOB PURPOSE:

The Signaling & Centralized Control Technical Engineer is responsible for developing, maintaining, and controlling all technical documentation and maintenance procedures related to signaling and communication control systems. The role ensures that documentation accurately reflects asset configurations, complies with safety and quality standards, and supports maintenance, testing, and operational activities. This position plays a key part in maintaining configuration integrity, supporting audits, and contributing to the digitalization and continuous improvement of maintenance documentation across the signaling domain.

RESPONSIBILITIES/DUTIES

Documentation Development & Control

• Prepare, review, and maintain maintenance procedures and documentation to ensure compliance with safety, quality, and regulatory standards.
• Monitor adherence to documentation control procedures and ensure consistent formats across departments.
• Maintain document updates in line with equipment, configuration, or operational changes.
• Manage document control, versioning, and approval workflows to ensure full traceability and ISO compliance.

Configuration & Asset Documentation Management

• Identify, classify, and maintain records of signaling and centralized control (CC) system assets.
• Support the development of documentation related to asset configuration, lifecycle management, and preventive maintenance planning.
• Ensure documentation accurately reflects field configurations, modifications, and system updates.
• Collaborate with engineering disciplines to ensure configuration control and version consistency across systems.

Technical Support & Process Improvement

• Provide documentation and technical input for technical investigations, root cause analyses, and system reviews.
• Coordinate with OEMs, suppliers, and internal teams to validate and update technical documentation.
• Support testing and commissioning documentation, including validation and acceptance reports.
• Recommend process improvements to enhance the quality, accessibility, and usability of maintenance documentation.

System Integration & CMMS Administration

• Support the setup, configuration, and continuous updating of the Computerized Maintenance Management System (CMMS).
• Ensure CMMS data accurately reflects current asset configurations and maintenance schedules.
• Collaborate with maintenance and engineering teams to align system data with actual field and documentation records.

Standards, Audits & Quality Assurance

• Participate in internal and external audits related to signaling documentation and maintenance procedures.
• Track and follow up on audit findings and corrective actions to ensure closure.
• Support the development of documentation KPIs, performance dashboards, and compliance reports.
• Maintain consistency with railway industry documentation standards and ISO quality systems.

Reporting & Coordination

• Prepare regular reports on documentation updates, compliance status, and technical performance indicators.
• Coordinate with other engineering disciplines to standardize documentation practices.
• Conduct training sessions for maintenance and technical teams on documentation and procedural updates.
• Contribute to departmental KPIs related to documentation accuracy and compliance.

Continuous Improvement & Digitalization

• Participate in documentation digitalization projects and integration into CMMS or document management systems.
• Support continuous improvement initiatives aimed at enhancing documentation efficiency and quality.
• Perform additional duties as assigned by the Engineering or Maintenance Manager.

Safety Responsibilities:

• Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.
• Comply with the requirements of RDMC RQHSE Policy and Safety Management System.
• Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility.
• All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.

ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

QUALIFICATIONS:

• Bachelor’s degree in Electrical, Electronics, Mechatronics, or Telecommunications Engineering.
• Additional certifications in documentation management, quality systems, or configuration control are an advantage.
• Proficiency in English and Arabic (spoken and written); French is a plus.

KNOWLEDGE:

• Good understanding of signaling and centralized control (CC) systems.
• Familiarity with maintenance documentation and ISO standards.
• Knowledge of Testing & Commissioning (T&C) and maintenance production processes.
• Understanding of Maintenance Management Systems (MMS/CMMS), e.g., Maximo.
• Awareness of railway system safety culture and asset management principles.

EXPERIENCE:

• 3–5 years of relevant experience in the preparation or management of maintenance documentation within the railway, metro, or LRT industry.
• Hands-on experience in maintenance documentation, configuration control, and technical support for signaling assets.
• Experience collaborating with OEMs and system integrators for documentation and compliance activities.

DESIRED BEHAVIORS & EXPERIENCES

• Attention to Detail: Demonstrates precision and accuracy in all documentation and reporting.
• Analytical Thinking: Uses data and technical insight to identify trends and support decision-making.
• Accountability: Takes ownership of documentation quality, version control, and technical accuracy.
• Collaboration: Works effectively with engineering, maintenance, and OEM teams.
• Adaptability: Quickly adjusts to changes in systems, technology, or regulatory standards.
• Continuous Improvement: Proactively seeks ways to enhance documentation systems and procedures.
• Clear Communication: Communicates technical information clearly and effectively across teams.
• Quality & Compliance Focus: Ensures documentation and processes adhere to the highest industry and safety standards.