Signature Membership Agent

As a Signature Agent at GYMNATION, you’ll be the driving force behind our premium Signature Membership , the ultimate fitness experience that gives members access to our full gym facilities plus exclusive classes like Hyrox, Box N Burn, and Blitz.

Your mission? To grow, manage, and retain our Signature community. You’ll take ownership of membership sales, retention, revenue, and compliance, ensuring every Signature member gets the exceptional experience they signed up for. You’ll combine sales drive with operational precision , managing class schedules, following up with members, and ensuring all memberships comply with company terms and conditions.

This is a role for someone who’s energetic, motivated, and loves both fitness and people. You’ll thrive in a fast-paced environment where success is measured by happy members, strong results, and your ability to make fitness fun and rewarding.

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Key Responsibilities

• Drive Signature Sales: Generate and convert leads through referrals, corporate events, outreach, and inbound inquiries.
• Retention Management: Take full responsibility for keeping your members engaged, supported, and renewing their memberships.
• Revenue Ownership: Monitor and manage your Signature membership revenue, ensuring consistent growth and profitability.
• Compliance Control: Ensure all Signature memberships adhere to company terms and conditions, and maintain accurate, compliant records.
• Class and Studio Oversight:
• Manage the Signature class schedule, liaising with instructors and operations teams for smooth delivery.
• Understand studio and class occupancy trends, and provide regular feedback to management on which classes are performing best.
• Maintain high standards of presentation , you’ll have a keen eye for detail and take ownership to ensure your studios and areas always look mint.
• Customer Experience: Deliver an exceptional, personalized experience for every Signature member , before, during, and after joining.
• Organisation & Systems: Stay well-organised, manage multiple tasks effectively, and confidently use a range of systems and tools to track sales, bookings, and member interactions.
• Pipeline Management: Proactively manage your leads and opportunities to consistently achieve and exceed your sales and retention targets.
• Community Building: Foster strong relationships and a sense of belonging among Signature members to create long-term loyalty.
• Brand Representation: Be the face of the Signature experience , professional, energetic, and inspiring to members and colleagues alike.

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What We’re Looking For

We’re seeking someone who is equal parts sales-driven, people-focused, and compliance-minded , with a genuine passion for fitness.

You’ll ideally have:

• A vibrant, outgoing personality with confidence in sales and customer interaction.
• A proven track record in sales and retention, preferably in a membership or fitness-based environment.
• Strong attention to detail and understanding of terms, conditions, and compliance processes.
• Excellent organisational skills and confidence using multiple systems, CRMs, and tracking tools.
• Excellent communication skills in English and Arabic (preferred).
• A passion for health, fitness, and delivering outstanding service.
• Self-motivation, resilience, and a target-driven mindset.

Why Join GYMNATION?

You’ll be part of one of the region’s fastest-growing fitness brands , a company that rewards energy, results, and initiative. You’ll have the chance to shape the Signature experience, grow your career, and make a real difference in members’ lives.

Join us and help change lives through fitness , one Signature member at a time!

Job Types: Full-time, Permanent

Pay: AED8.00 - AED10.00 per month