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Site Liaison Officer
Role Overview
Provide quality logistical support and liaison with rotational staff in area of responsibility which will lead to professional and efficient service delivery to the client.
Key Responsibilities:
Roster & Workforce Planning
- Develop and maintain staff rotation schedules in advance
- Ensure alignment with company policies and operational needs
- Communicate and update any roster changes with staff
Travel & Visa Coordination
- Arrange visas, work permits, and required documentation
- Coordinate flights, accommodation, and ground transport
- Ensure travel plans are confirmed and shared ahead of deployment
Client & Staff Liaison
- Serve as the main contact for site staff and clients
- Communicate deployment details, arrivals, and updates
- Resolve logistical queries and escalate issues when needed
Payroll & Timesheet Management
- Collect and review timesheets for accuracy and compliance
- Support payroll reporting and expense processing
- Maintain proper records for billing and audit purposes
Recruitment & Staff Lifecycle Support
- Coordinate recruitment for replacements and ongoing needs
- Support onboarding, mobilization, and induction processes
- Manage resignations and demobilization activities
Administration & Data Management
- Maintain accurate staff records and documentation
- Update internal systems (e.g., Oryx) with staff details
- Ensure all compliance documents are valid and up to date
Customer Service & Compliance
- Deliver high-quality service to clients and staff
- Promote teamwork and positive working relationships
- Ensure adherence to company policies, procedures, and HSE standards
Skills, Experience & Requirements
- Strong knowledge of medical services operations and logistics.
- Excellent organizational, communication, and problem‑solving abilities.
- Ability to lead and manage teams effectively in a fast‑paced, multicultural environment.
- High level of customer‑service orientation with strong administrative skills.Proficiency in PC tools (Word, Excel) and internal platforms such as ORYX and Kronos.
- Experience in operational logistics or people‑movement coordination (preferred).
- Background in Oil & Gas or remote site operations is an advantage.Demonstrated customer service experience.University degree in a relevant field (preferred).
- Fluency in Arabic and English (written and spoken); additional languages are an advantage.
- Minimal travel may be required.
Why Join Us!
Join a dynamic, mission‑driven organization where your work directly supports safety and operational excellence across the region. You’ll collaborate with diverse teams, build expertise in offshore and remote‑site operations, and grow your career within a global, supportive, and development‑focused environment.
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