Site Management Operations Manager

Aloha & Mabuhay! Join the IFSH ʻOhana as a Site Management Operations Manager

About the Role
Integrated Facility Services Hawaiʻi (IFSH) is looking for a skilled Site Management Operations Manager to collaborate with the Director of Site Management in overseeing multiple properties across the islands. This role is responsible for ensuring operational excellence, consistent service standards, and strong leadership support for Site Managers and their teams.

The ideal candidate is a detail-oriented, people-focused leader who thrives on developing talent, maintaining high-quality standards, and fostering interdepartmental collaboration.

Schedule: Monday–Friday | 8:00 AM – 5:00 PM
Employment Type: Full-Time
Salary Range: $60,000 – $70,000 per year (based on experience)

Key Responsibilities

Leadership & Operations

• Provide guidance and operational support to Site Managers and property teams
• Conduct quarterly inspections to assess service quality, safety compliance, and site performance
• Mentor Site Managers to enhance efficiency, leadership skills, and career development
• Act as backup or interim Site Manager during emergencies (e.g., fires, flooding, equipment issues)
• Review and verify monthly reports from Site Managers before submission
• Represent IFSH professionally at property board meetings
• Oversee staffing and scheduling to ensure coverage during absences or vacation periods
• Approve Site Manager timesheets and maintain payroll accuracy
• Set quarterly and annual performance goals for Site Managers aligned with company objectives
• Provide operational updates and reports to the Director of Site Management
• Support onboarding of new Site Managers and newly acquired properties as needed
• Address performance issues and implement corrective actions when necessary
• Assist with recruitment, PTO management, and after-hours on-call scheduling

Training & Development

• Review property board reports for accuracy and completeness
• Develop and maintain property-specific Operations Manuals
• Organize staff development sessions, including technical and safety training with vendors
• Conduct quarterly performance evaluations and provide constructive feedback for growth

Administrative & Compliance

• Prepare and distribute company updates, announcements, and policy communications
• Ensure reports are submitted on time and meet compliance standards
• Maintain organized digital files using SharePoint and OneDrive
• Support the creation and consistent implementation of updated company procedures and policies

Employee Benefits

• Free employee-only basic medical coverage for new hires
• Competitive pay based on experience
• Health, dental, and vision insurance options
• Paid holidays and personal leave, including a birthday holiday
• 401(k) retirement plan with employer contributions
• Complimentary cancer insurance
• Employee referral incentives
• Leadership training and career advancement opportunities
• Supportive, team-oriented workplace culture

Join Our ʻOhana
Become part of Integrated Facility Services Hawaiʻi (IFSH), one of Hawaiʻi’s top facility management companies recognized for excellence, teamwork, and professional growth. Help us provide reliable, high-quality service that keeps Hawaiʻi’s properties operating efficiently and safely.

Apply Today

• Website: www.ifshi.com
• Phone: (808) 892-9297
• Email: admin@ifshi.com

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person