Site Operations Supervisor

Site Operations Supervisor Blacksand - Riyadh, Saudi Arabia

Role Purpose

To serve as the primary on-site landlord representative, ensuring disciplined daily operations, visible landlord presence, structured tenant engagement, and consistent asset presentation standards.

The role ensures that retail operations are professionally governed at site level while remaining fully aligned with central Asset Operations governance (technical, commercial, and financial).

This position represents the operational authority of the landlord on-site and ensures that tenant performance, customer experience, and asset integrity are protected through structured execution.

Asset Context

Retail-led mixed-use community asset with:

• Active trading tenants (Retail & F&B)
• High footfall environment
• Extended trading hours (evenings & weekends)
• Ongoing coordination with development for phased delivery

The asset requires continuous landlord visibility, disciplined IFM governance, and structured tenant lifecycle management.

Experience & Qualifications

• 7-12 years' experience in retail mall management or high-footfall mixed-use environments
• Proven experience supervising outsourced FM providers