Site Reliability Engineer

R&D

India

Job ID - POS1646_2

Company Description

About CyberArk

CyberArk, a Palo Alto Networks company, is the global leader in identity security, trusted by organizations around the world to secure human and machine identities in the modern enterprise. CyberArk’s AI-powered Identity Security Platform applies intelligent privilege controls to every identity with continuous threat prevention, detection and response across the identity lifecycle. With Identity Security, organizations can reduce operational and security risks by enabling zero trust and least privilege with complete visibility, empowering all users and identities, including workforce, IT, developers and machines, to securely access any resource, located anywhere, from everywhere. Learn more at cyberark.com.

Job Description

CyberArk SRE are coders who enjoy a challenge and own the availability of CyberArk SaaS (infrastructure - application), by measuring failures and availability of SLIs and SLOs, using a proactive approach of prevention over mitigation and mitigation over fixing. The SRE collaborates with Dev and work with PM in order to continuously improve the services availability and quality. They will share ownership with the Dev team to create shared responsibility where the SRE owns the availability of the service, proactive prevention of issues, performing deliberate and structured troubleshooting to mitigate issues.

CyberArk Cloud Engineering is looking for a Sr Site Reliability Engineer with "automation first" mindset who is passionate about performance, stability and security to share responsibility over the ownership of CyberArk SaaS reliability. The Site Reliability Engineer will work closely with the Dev teams and the DevOps Engineers to ensure the security, performance, resiliency and scale of production services.

Responsibilities:

Monitor and improve the availability, performance and security of production services
Apply prevention steps in order to improve production services reliability
Mitigate issues on production systems and build solutions through automation to prevent them from reoccurring
Enhance and feed the monitoring system to improve service reliability and to provide other teams at CyberArk with the dashboards to help deliver an excellent service to our customers
Automate common, repeatable tasks using Ansible and scripting languages
Triage and manage escalation of cases
Performance deliberate and structured Troubleshooting
Share the on-call rotation and act as an escalation contact for incidents
Influence design / architecture of services to proactively prevent system failures

#IL-MP01

Qualifications

CRITICAL SKILLS:

3-5 years of experience focused on site reliability, DevOps Engineering, system administration or application development
Strong hands-on experience in:
Linux/Unix and Windows OS
Network architecture and security configurations
Hands-on experience with the following scripting technologies:
Automation/Configuration management using either Ansible, Puppet, Chef or an equivalent
Python, Ruby, Bash, PowerShell
Hands-on experience with IAC (Infrastructure as code) like Terraform, CloudFormation
Hands-on experience with Cloud infrastructure such as AWS, Azure, GCP
Bachelor’s Degree in Computer Science or related field
Think like an attacker
Excellent communication skills
Strong attention to detail
Strong hands-on technical abilities
Strong computer literacy and/or the comfort, ability and desire to advance technically
Strong understanding of Information Security in various environments
Demonstrated ability to assume sole and independent responsibilities
Ability to keep track of numerous detail-intensive, interdependent tasks and ensure their accurate completion