Site Reliability Engineer, Infrastructure Engineering

As a Site Reliability Engineer, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our Amazon MGM Studios customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!

The Studios Technology team supports production personnel (cast and crew) and Studios business teams (production operations, post production, and marketing) and our Media Supply Chain. We work in a team environment and interact with production personnel and studio executives at all levels. Our Infrastructure Engineering team is looking for a Site Reliability Engineers to build, deploy, operate, and sustain our critical infrastructure and systems. The team will operationalize the stability and reliability of these systems and discover innovative ways to scale and operate them reliably as we expand. You will deploy and monitor the systems and automation to ensure that critical infrastructure is operating optimally and implement mechanisms to prevent service impacting incidents. You will utilize trends and metrics to identify opportunities for improvements within existing frameworks, tools and processes to continuously improve systems. Site Reliability Engineers focus on automating infrastructure at scale and using best practice stability and reliability protocols to ensure reliability and repeatability.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.

Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience.

As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.

We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you!

Key job responsibilities
The ideal candidate will have a strong technical background, be detail driven, and have excellent problem-solving abilities. You will be comfortable working in AWS and supporting applications in an AWS context. You will have experience deploying as well as resolving critical issues with developers on production systems. The role will be responsible for systems functionality, performance, and optimizing configurations in collaboration with software development teams. The ideal candidate can demonstrate experience working with AWS, software development, scripting concepts and trouble shooting. It is important that you can earn trust of your peers and stakeholders through your body of work and day to day interactions. This role requires ambition, thinking big, self-motivation, and the ability to thrive in a fast-paced, collaborative, and startup-like environment.

A day in the life

• Expertise with AWS-based products and solutions
• Experience deploying applications at scale in AWS
• Comfortable triaging and resolving production issues.
• Experience designing, developing, deploying Infrastructure as Code (IaC) in an AWS context
• Python development and scripting experience
• Builds solutions for problems of sizable scope and complexity that have been successfully deployed to customers/users
• Builds and enhances Continuous Integration and Delivery (CI/CD) pipelines within AWS

About the team
Our Infrastructure Engineering team builds, deploys, operates, and sustains our critical applications, infrastructure and systems in AWS. You will deploy and monitor the systems, with automation to ensure that critical infrastructure is operating optimally while implementing mechanisms to prevent service impacting incidents. You will utilize trends and metrics to identify and communicate opportunities for improvements within existing frameworks, tools and processes to continuously improve systems.
Engineers are responsible for developing the tools, platforms, and methodologies that deliver performant, resilient, and efficient cloud platforms and architectures. Our engineers touch a wide range of AWS applications and infrastructure components.