Site Services Technician

Job description:

Contract Type-1099

Monthly Pay-4000

Support Type - Onsite (No Hybrid /Remote)

Support Window- Monday to Friday

Role Overview
The Site Services Technician is responsible for supporting day-to-day lab operations, device lifecycle management, and infrastructure support. This role ensures high service quality, operational efficiency, and compliance with established processes and standards.

Key Responsibilities

• Execute rack-level deployments, decommissions, and hardware installations (servers, networking, lab equipment)
• Manage asset lifecycle activities including intake, imaging, validation, tracking, and retirement
• Maintain CMDB/data accuracy and support audit/compliance requirements
• Perform troubleshooting and break-fix activities for lab infrastructure and devices
• Support customer requests, service engagements, and lab readiness activities
• Coordinate with cross-functional teams for project delivery
• Ensure adherence to safety, security, and operational procedures (OHS, PPE, site policies)
• Contribute to process improvements, runbooks, and standardization efforts
• Assist in data validation, reporting, and operational dashboards

Required Skills & Qualifications

• Strong understanding of data center/lab operations and hardware handling
• Experience with asset management tools (ServiceNow, CMDB or equivalent)
• Basic networking and server hardware knowledge
• Ability to follow SOPs and maintain high data accuracy
• Strong coordination, communication, and problem-solving skills
• Familiarity with safety and compliance practices in lab/data center environments

Preferred Qualifications

• Experience supporting large-scale deployments or migration projects
• Exposure to automation/tools (Power BI, Kusto, scripting, AI-driven improvements)
• Prior experience in Microsoft DataCenters/Labs or similar environments

Pay: $4,000.00 per month

Work Location: In person