Site Support Engineer

Location: Clifton, Karachi

Salary Range: Market Competitive

Job Description:

Provide on-site technical support for SCADA and automation systems with a focus on hardware, networking, and system troubleshooting. Work independently with minimal supervision and collaborate with cross-functional teams.

Key Responsibilities:

• Maintain and troubleshoot servers, workstations, storage, and networking devices
• Perform firmware updates, file uploads/downloads, and log collection
• Test and verify installed software; support SCADA I/O testing
• Troubleshoot issues across databases, SCADA, networking, and firewalls
• Respond to and triage software bugs from clients
• Monitor subcontractor software development related to substation automation
• Collaborate with teams to resolve obstacles and improve workflows
• Share knowledge through mentoring and technical presentations

Requirements:

• Technical degree or diploma (IT/Engineering)
• 3+ years of relevant experience
• Strong hands-on knowledge of hardware and SCADA protocols
• Willingness to travel frequently
• Strong teamwork, communication, and continuous learning mindset

Job Type: Contract
Contract length: 12 months

Application Question(s):

• How many years of experience do you have working with SCADA systems and automation hardware support?
• Are you comfortable with frequent travel as part of your job responsibilities?
• Do you have hands-on experience troubleshooting hardware and networking devices in an industrial or automation environment?

Education:

• Bachelor's (Required)

Experience:

• Site Support Engineer: 3 years (Required)

Language:

• English (Required)

Location:

• Karachi Clifton (Required)

Work Location: In person