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Site Support Engineer

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Location: Clifton, Karachi

Salary Range: Market Competitive

Job Description:

Provide on-site technical support for SCADA and automation systems with a focus on hardware, networking, and system troubleshooting. Work independently with minimal supervision and collaborate with cross-functional teams.

Key Responsibilities:

  • Maintain and troubleshoot servers, workstations, storage, and networking devices
  • Perform firmware updates, file uploads/downloads, and log collection
  • Test and verify installed software; support SCADA I/O testing
  • Troubleshoot issues across databases, SCADA, networking, and firewalls
  • Respond to and triage software bugs from clients
  • Monitor subcontractor software development related to substation automation
  • Collaborate with teams to resolve obstacles and improve workflows
  • Share knowledge through mentoring and technical presentations

Requirements:

  • Technical degree or diploma (IT/Engineering)
  • 3+ years of relevant experience
  • Strong hands-on knowledge of hardware and SCADA protocols
  • Willingness to travel frequently
  • Strong teamwork, communication, and continuous learning mindset

Job Type: Contract
Contract length: 12 months

Application Question(s):

  • How many years of experience do you have working with SCADA systems and automation hardware support?
  • Are you comfortable with frequent travel as part of your job responsibilities?
  • Do you have hands-on experience troubleshooting hardware and networking devices in an industrial or automation environment?

Education:

  • Bachelor's (Required)

Experience:

  • Site Support Engineer: 3 years (Required)

Language:

  • English (Required)

Location:

  • Karachi Clifton (Required)

Work Location: In person

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