Small Engine Mobile Mechanic

JOB DESCRIPTION:

Small Engine Mobile Mechanic

WHO WE ARE

ROOTED IN THE COMMUNITY, BUILT ON PARTNERSHIPS, AND UNITED BY PURPOSE. Sullivan's Landscaping is a family owned and operated business, now over 35 years strong. Internally, we are committed to the endless journey of improving the lives of each and every one of our team members. Externally, we aspire to be a better version of ourselves each year so we can improve the service and quality we deliver to our loyal existing customers and those who join us along the way.

TO BE SUCCESSFUL AT OUR COMPANY YOU MUST

Appreciate humility over ego.

You will need humility, to be coachable and be willing to accept feedback. You will need to be driven to turn knowledge of the feedback into immediate action. Be willing to learn, try, fail, and eventually succeed. Be willing to put the company and team first and yourself second along the way.

Move with a sense of urgency.

We get things done. We do not procrastinate. We anticipate and execute with a combination of hard work, confidence, and speed. To be effective at this position in our company, you must master time management, organization, and preparation. We have humility in preparation and confidence in execution.

Embrace challenges. Find solutions.

Some of the best results are forged through adversity. We do not wish it was easier or for things to be perfect, that is not life. We look forward to the challenges, to the test days and provide great solutions as the trusted advisor. Be willing to take accountability and embrace the results along the way.

Go the Extra Mile

We take pride in providing a best-in-class customer and employee experience. We focus on developing authentic relationships with our partners. We go 5,280 feet past what is normal or what the customer expects. Good is the enemy of great. We always chase greatness and aspire to exceed customer expectations every step of the way.

Deliver on your promise.

We under commit and over deliver here. If you say you are going to do something, do it. Its that simple, we follow through. We are all judged through our work, which defines our reputation. Be known for always over communicating and being someone your customers can trust to get things done. Be willing to uphold our uncompromising quality driven principles as a commitment to our customers.

OUR VISION: To be recognized as a top 100 landscape company in the United States while maintaining our uncompromising quality driven principles as we forever grow.

OUR PURPOSE: Through our work, Sullivans strives to improve the lives of our team members and our customers; by quality, passion, and integrity through the pursuit of knowledge, always chasing greatness.

Position Summary

Location: Sullivan's Landscaping and Maintenance Millsboro or Selbyville Branch

Position Type: Full-Time, Hourly (non-exempt)

Direct Report: Colby Sullivan

The Small Engine Mobile Mechanic is responsible for maintaining, diagnosing, and repairing all small engine equipment across multiple branches, including handheld equipment and commercial mowing units. This role is critical to minimizing downtime, supporting production efficiency, and ensuring all equipment is operating safely and at peak performance.

This is a mobile position requiring travel between the Milford, Millsboro, and Selbyville locations, as well as emergency on-site field or road support as needed.

Key Responsibilities

Equipment Maintenance & Repair

• Diagnose, troubleshoot, and repair small engine equipment including:

o Husqvarna handheld equipment (trimmers, blowers, chainsaws, etc.)

o Walker mowers

o Wright Manufacturing mowers

o Buyers Snow Equipment

• Perform preventative maintenance on all equipment (oil changes, blade sharpening, air filters, belts, etc.)
• Execute timely repairs to minimize downtime and keep crews operational
• Maintain detailed service records for all equipment
• Help assist team with snow operations and equipment repair prior to, during and post snow

Mobile Operations

• Travel between branch locations (Milford, Millsboro, Selbyville) on a regular schedule
• Provide on-site repairs in the field when necessary
• Prioritize repairs based on operational needs and urgency

Transportation & Logistics

• Safely transport equipment between branches and job sites
• Operate company vehicles and trailers, including loading and unloading equipment
• Ensure all equipment is secured properly during transport

Inventory & Shop Organization

• Maintain organized mobile service vehicle and/or shop areas
• Track parts, tools, and inventory levels
• Coordinate ordering of parts and supplies as needed

Safety & Compliance

• Follow all company safety protocols and procedures
• Ensure all equipment meets safety and operational standards
• Maintain a clean and safe work environment
• Leads by example with safety, uniforms and assist with safety talks

Communication & Reporting

• Provide regular updates to the Asset Manager, Colby Sullivan and Branch Managers
• Participate in weekly one-on-one meetings to review:

o Production performance

o Safety compliance

o Challenges

• Improvement and personal development
• Equipment performance and maintenance needs

Required Qualifications

• 2+ years experience in small engine repair (landscape industry preferred)
• Strong working knowledge of:
• Husqvarna equipment
• Walker Mowers
• Wright Manufacturing Mowers
• Ability to diagnose mechanical issues efficiently and accurately
• Valid drivers license with clean driving record
• Experience towing and maneuvering trailers (required)
• Ability to work independently and manage time across multiple locations
• Strong problem-solving skills and sense of urgency

Physical Requirements

• Ability to lift 50+ lbs regularly
• Ability to work outdoors in varying weather conditions
• Frequent bending, lifting, and mechanical work

Key Performance Indicators (KPIs)

1. Turnaround time on repairs

a. Equipment downtime reduction

b. Field response time

c. Equipment readiness for daily production

2. Preventative maintenance completion rate

3. Equipment & Repair Expense Budget Adherence

a. Definition: Ability to manage all equipment-related expenses within the approved budget, including repairs, parts, and maintenance.

b. Calculation: Actual Equipment Expenses ÷ Budgeted Equipment Expenses

c. Whats Included:

i. Parts and repair costs

ii. Outside vendor repairs

iii. Preventative maintenance materials

iv. Small engine replacement parts

v. Shop supplies related to repairs

Experience and License Requirements

• 2+ yrs experience in small engine repair (Landscape Industry)
• Ability to work independently and manage time across multiple locations
• Diagnose mechanical issues efficiently and accurately
• Experience towing and maneuvering Trailers
• String Knowledge with Wright Manufacturing Mowers (optional)
• Strong Knowldge with Husqvarna equipment (optional)
• Strong knowledge with Walker Mowers (optional)
• Strong problem-solving skills and sense of urgency
• Valid Driver's License