Smart Solutions Development Director

Oversee the supervision of department staff, including work allocation, development and training, enforcement of relevant procedures and controls, and problem resolution. Evaluate staff performance and take the needed actions to address any issues; motivate staff to achieve peak productivity and performance.

Ensure full responsibility for all planning and budgeting aspects of the department, including regular monitoring and assessment.

Ensure that university software solutions requirements and needs are met in all areas, including e-learning, administration, academia, research, and training. Consult routinely with university stakeholders to analyze, recommend, and implement software solutions they need.

Proactively anticipate university future needs for software solutions and plan accordingly.

Ensure 100% availability of all applications, by implementing the proper technology solutions.

Ensure world-class standards and best software development practices are adopted, and continuously introduce new ways to improve software development processes.

Ensure that software development quality standards and best practices are implemented for all stages of the software development process. Champion continuous improvement and simplification of technology and underpinning stacks.

Ensure high level of satisfaction among all users including learners, staff, and faculty, regarding the applications they use.

Continually explore, propose, and implement new approaches, technologies, and processes, to push the envelope and deliver more, better, and more cost-effective services to the university. Ensure the adoption of the cloud native services (RDS, serverless, auto deployment, etc.).

Implement all ISMS manual guidelines. Follow best practices for securing applications and data. Report any security related issues immediately to VCAIT and to the AIT ISM.

Adhere to relevant health and safety laws, regulations, policies, and procedures.

Oversee, monitor, and ensure the effective implementation of Information Security Management System across the unit and periodically assess information assets and their classification, access privileges, controls, and associated risks and implement effective corrective actions and mitigation strategies in collaboration with Information Security Standing Committee and AIT division to ensure the integrity and confidentiality of university information assets.