Key Responsibilities
1. Information Management Systems & Tools
- Design, maintain, and regularly update programme dashboards aligned with approved indicators, targets, and donor requirements.
- Consolidate and structure data received from field teams into dashboard-ready formats.
- Maintain documentation of indicator definitions, reporting formats, and dashboard version control to ensure institutional consistency.
- Ensure harmonisation of indicators, data fields, and reporting formats across protection pillars.
- Define and maintain structured data flow processes from field submission to dashboard consolidation and reporting outputs.
- Periodically review and improve dashboard functionality to enhance management use and decision-making value.
2. Data Quality Assurance & Compliance
- Develop and implement data quality assurance checks to ensure accuracy, completeness, consistency, and timeliness of submitted data.
- Identify data gaps, inconsistencies, or anomalies and coordinate corrective action with relevant programme teams.
- Maintain structured master datasets at Head Office level.
- Ensure proper disaggregation (gender, age, vulnerability categories) across all datasets.
- Ensure compliance with organisational policies, UNHCR data protection standards, and applicable donor information management guidelines.
- Maintain secure data storage, access control, and structured archiving of digital and physical records.
- Ensure datasets and dashboard records are audit-ready and traceable.
3. Data Analysis, Reporting & Visualisation
- Analyse programme data to identify trends, progress against targets, gaps, risks, and performance insights across protection pillars.
- Produce regular internal data summaries and analytical briefs for management review.
- Support preparation of donor reports, presentations, and programme reviews using verified, aggregated, and non-identifiable data.
- Provide data-driven inputs for programme planning, review meetings, and strategic discussions.
4. Technical Coordination & Capacity Strengthening
- Provide structured technical guidance to programme and field teams on data submission standards, indicator interpretation, and reporting timelines.
- Support the effective use of approved data collection and beneficiary management platforms (including Kobo and related systems).
- Coordinate with the M&E Unit to ensure alignment between activity tracking, indicators, and reporting frameworks.
- Provide technical support and troubleshooting related to dashboard interpretation and data inconsistencies.
- Strengthen internal understanding of data protection, confidentiality, and ethical data handling practices.
6. Safeguarding, Ethics & Risk Management
- Ensure sensitive protection data (particularly Case Management, GBV, and MHPSS data) is handled strictly on a need-to-know basis.
- Monitor compliance with confidentiality, informed consent, and Do No Harm principles.
- Flag data protection risks, breaches, or irregularities to the Programme Manager – ICT immediately.
- Support safeguarding and audit processes by ensuring data integrity and documentation readiness.
Other Duties
- Provides technical oversight on dashboards and information management systems across protection pillars.
- May request clarification or correction of data inconsistencies through appropriate coordination channels.
- Perform any other duties related to the position, as reasonably assigned by the Supervisor in line with organisational policies and operational requirements.