Social Media Ambassador

Social Media Ambassador & Digital Community Manager

Company: ProAddiction Professional
Location: Remote / Hybrid (flexible)
Industry: Professional Hair Care / Beauty

About ProAddiction

ProAddiction is a global professional haircare brand known for innovation, performance, and premium results. We work closely with distributors, salons, and stylists worldwide, and our digital presence plays a central role in how we grow, connect, and convert.

We’re looking for a Social Media Ambassador & Digital Community Manager to fully own and energize our online presence — someone who knows how to feed the social media monster, build relationships, and turn engagement into growth.

Key ResponsibilitiesSocial Media & Brand Presence

• Manage and grow ProAddiction’s social media channels (Instagram, TikTok, Facebook, etc.)
• Proactively source content from:
• Distributors
• Stylists
• Ambassadors & followers
• Initiate and manage collaborations with followers, creators, and professionals
• Maintain a consistent brand voice and premium aesthetic across all platforms

Paid Ads & Campaigns

• Plan, launch, and manage paid social media ads
• Optimize campaigns for reach, engagement, and conversions
• Track performance, analyze results, and adjust strategy accordingly
• Support product launches, promotions, and seasonal campaigns

Community Management

• Actively engage with followers (comments, reactions, story replies)
• Respond to DMs in a timely, professional, and brand-aligned manner
• Build relationships with the community and strengthen brand loyalty

Distributor & Content Follow-Up

• Follow up with distributors for:
• Content
• Images
• Videos
• Campaign participation
• Coordinate content sharing and reposting with global partners
• Ensure consistent flow of fresh, authentic professional content

Customer Service & Website Support

• Respond to customer service emails professionally and efficiently
• Manage website inquiries and contact form messages
• Route technical or complex issues to the relevant internal teams
• Maintain a positive, solution-oriented customer experience

What We’re Looking For

• Proven experience managing social media for a brand (beauty industry a strong plus)
• Hands-on experience with paid social media ads
• Strong communication and people skills
• Highly organized and able to manage multiple channels and priorities
• Comfortable working independently and taking full ownership
• Creative mindset with a strong understanding of trends and digital culture
• Fluent English (additional languages are a plus)

Pay: $1,500.00 per month

Work Location: Remote