Social Media and Brand Coordinator

Keller Williams Realty Services – Mandeville, LA
Full-Time | In-Office | Monday–Friday

Keller Williams Realty Services is hiring a Social Media & Brand Coordinator to manage our brokerage’s social media marketing, Google Business profile, and front desk operations. This role combines digital marketing, social media management, and customer service in a professional office environment and is ideal for someone who enjoys both creative work and face-to-face interaction.

You will serve as the first point of contact for agents, clients, and visitors while also supporting the Market Center’s online brand presence, marketing efforts, and daily office operations.

Responsibilities

• Work alongside our Market Center Tech Trainer to develop, implement, and manage comprehensive social media strategies aligned with brand goals.
• Manage daily social media activities across platforms such as Facebook, Instagram, Twitter, LinkedIn, and others using tools like Hootsuite and Buffer.
• Monitor social listening channels to gather insights on audience sentiment and industry trends.
• Conduct keyword research and SEO optimization to increase content visibility and web traffic.
• Manage paid advertising campaigns on Facebook Advertising and other digital channels to maximize reach and engagement.
• Analyze web analytics and social media metrics using Google Analytics and web analytics tools to assess campaign performance.
• Greet visitors and agents at the front desk, providing excellent customer service
• Answer incoming phone calls and route messages appropriately
• Support office administration, events, trainings, and meetings
• Assist with marketing materials, event promotion, and internal communications
• Maintain an organized, professional reception and office environment
• Support leadership with ongoing marketing coordination and operational needs

Required Skills & Qualifications

• Proven experience in social media marketing, content creation, and digital marketing strategies.
• Familiarity with social media management tools such as Hootsuite and Buffer.
• Knowledge of SEO best practices, keyword research, Google Analytics, web analytics, and Facebook Advertising.
• Experience with social media management or digital marketing for a business or brand
• Strong customer service and communication skills
• Comfortable in a front desk, receptionist, or office support role
• Organized, dependable, and detail-oriented
• Ability to multitask and work independently in a fast-paced office environment

Schedule & Compensation

• Full-time, in-office position
• Monday–Friday, standard business hours
• Compensation based on experience

Pay: From $30,000.00 per year

Benefits:

• Paid time off

Work Location: In person