**Position subject to close at any time**
NOTE TO INTERNAL APPLICANTS: INTERNAL CANDIDATES IN THE SAME CLASSIFICATION AND/OR PAY GRADE AS THE POSITION POSTED WILL NOT RECEIVE A PAY ADJUSTMENT IF SELECTED.
This position is responsible for assisting with the development of and leading the implementation of Osceola County’s social media strategy. This includes creatively conveying the County’s message across platforms such as Facebook, X, Instagram, LinkedIn, Nextdoor, and others in both English and Spanish. Digital content should highlight the strategic priorities of Osceola County Government, including capturing photos and videos and designing graphics, along with the review, organization, and maintenance of various social media and marketing technologies within the Communications Department; supporting the County’s social media presence by conceptualizing, writing, designing, publishing, curating, monitoring, and reporting on various platforms; creating short-form video content and images to highlight the activities of County Commissioners. Provides skilled social media management, marketing outreach, and web-based support as needed. Work requires independent judgment and the ability to work alone and as a member of a team.
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
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Develops a monthly content calendar for social media channels through the writing, conceptualizing, designing, and creation of digital content consistent with the County’s strategic goals.
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Coordinates, shoots, and edits video content for use on social media platforms, at times in conjunction with other team members, including travel throughout the County to support social media and departmental needs.
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Monitors social media/digital trends and recommends a social media strategy to department management to be consistent with market advancements
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Monitors departmental social media accounts and ensures brand and voice consistency, in conjunction with other appropriate department staff.
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Creates and interprets regular reporting on social media performance using monitoring platform, and offers recommendations on how the data informs future decisions.
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Provides creative insight and implements tactics to increase public engagement via social and digital platforms.
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Assists in the planning, coordination, and coverage of community events and programs, including occasional work after hours and on weekends.
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Meets with department representatives and Communications staff to plan and work on social media projects and public education campaigns.
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Supports other web and digital content strategies according to County standards.
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Updates and catalogues departmental content management files in conjunction with appropriate department staff.
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Assists with copywriting/editing of draft collateral materials as needed.
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Performs duties as assigned/necessary which are related, or logical assignment to the position.
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Emergency Management Responsibilities: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane or other emergency situations, and are expected to perform emergency service duties, as assigned.
Education: Bachelor’s Degree in English, Marketing, Communications, Public Relations, Journalism, Digital Media, or a closely related field
Experience: Two (2) years of experience in social media, marketing, web technology, and digital media. An equivalent combination of education, training, and/or experience may be considered.
Miscellaneous:
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Must possess and maintain a valid Florida Driver’s License.
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Bilingual proficiency in English and Spanish strongly preferred.
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Must comply with Meta (Facebook) individual requirements to run ads about social issues, elections, or politics within the Ad Center or other applicable social media platforms.