Job Summary:
We are seeking a creative, data-driven, and proactive Social Media & Email Marketing Manager to lead our brand’s online presence and engagement strategies. The ideal candidate will be responsible for developing and executing platform-specific social media strategies and email marketing campaigns that drive organic growth, audience engagement, and brand visibility. You will work cross-functionally with the content, design, and marketing teams to ensure cohesive messaging across all digital touchpoints.
Key Responsibilities:Social Media Strategy & Growth
- Develop and execute platform-specific social media strategies (Instagram, Facebook, LinkedIn, TikTok, X, etc.) to increase brand awareness and engagement.
- Drive organic growth and optimize content for maximum visibility and audience retention.
- Manage and optimize monthly content calendars aligned with marketing campaigns, product launches, and seasonal trends.
- Stay updated with platform algorithms, emerging trends, and new features to enhance performance.
Content & Community Management
- Collaborate with creative teams to develop engaging, on-brand content (visuals, videos, and copy).
- Ensure timely posting and content consistency across all social platforms.
- Manage community engagement, responding promptly to DMs, comments, and queries while maintaining brand tone.
- Track performance metrics (reach, engagement, follower growth) and extract actionable insights for improvement.
Email Marketing & Automation
- Plan, design, and execute email marketing campaigns (newsletters, product updates, promotional emails, and drip campaigns).
- Segment mailing lists for targeted campaigns and improved personalization.
- Optimize email campaigns for deliverability, open rates, and click-through rates (CTR).
- Manage and analyze email performance data to refine subject lines, content, and timing.
- Work with CRM tools (e.g., Mailchimp, HubSpot, Klaviyo, or similar) to automate workflows and nurture leads.
- Ensure all campaigns comply with email marketing laws and best practices (GDPR, CAN-SPAM).
Analytics & Reporting
- Monitor and analyze social and email performance data using tools like Meta Insights, Google Analytics, and CRM dashboards.
- Prepare monthly performance reports with key insights, trends, and recommendations for optimization.
- Implement data-driven tactics to increase retention, engagement, and conversion.
Qualifications & Skills:
- Bachelor’s degree in Marketing, Communications, Media, or a related field.
- 2+ years of experience in social media management and email marketing.
- Proven ability to grow and engage communities across multiple platforms.
- Hands-on experience with social media scheduling tools (Hootsuite, Buffer, Later, Sprout Social, etc.).
- Proficiency in email marketing and CRM tools (Mailchimp, Klaviyo, HubSpot, etc.).
- Strong understanding of social media analytics, email metrics, and user engagement funnels.
- Excellent copywriting, storytelling, and visual communication skills.
- Creative mindset with strong attention to brand tone and aesthetics.
- Ability to handle multiple projects and deadlines in a fast-paced environment.
Key Performance Indicators (KPIs):
- Organic follower and engagement growth
- Email open rate, CTR, and conversion rate
- Content consistency and posting schedule adherence
- Response time and quality of community engagement
- Campaign ROI and lead nurturing performance
- Monthly audience growth and retention metrics
Job Type: Full-time
Pay: Rs80,000.00 - Rs100,000.00 per month
Work Location: In person