Social Media Support Executive

Experience: Minimum 2 years in a relevant role
Job Type: Full-time

About the Role:

We’re looking for an energetic and proactive Social Media Support Executive to jump into the action and help manage the day-to-day social media activities for multiple brands. This role is all about keeping the engine running—responding to audience interactions, keeping content plans on track, and making sure nothing slips through the cracks.

If you're someone who thrives in fast-paced environments, enjoys keeping things in order, and genuinely loves social media, you'll fit right in.

What You’ll Be Helping With:

• Responding to comments, messages, and queries across client social media pages—quickly, politely, and professionally
• Supporting the creation and execution of monthly social media content plans
• Keeping an eye on timelines to ensure posts are created, approved, and published right on schedule
• Coordinating with designers, copywriters, and internal teams to align deliverables with the content calendar
• Handling the posting of content across various platforms like Instagram, Facebook, LinkedIn, Twitter, etc.
• Helping compiles reports, track performance, and spot trends or issues early
• Making sure no detail is missed and everything moves smoothly day to day

Who We’re Looking For:

• Minimum 2 years of relevant experience in social media handling or support roles
• Strong communication skills—clear, professional, and friendly tone
• Exceptionally organized, with great attention to detail
• Able to juggle multiple tasks and switch between brands easily
• Self-motivated and quick to jump in wherever needed

Bonus Skills:

• Basic understanding of social media analytics
• A good sense of what makes content engaging (even if you’re not creating it)
• A keen eye on social media trends and updates

Why You’ll Enjoy This Role:

You’ll be joining a team that’s already in motion, so there’s plenty to build on. It's a fast-moving, collaborative environment where your attention to detail and ability to keep things on track will make a big difference. Expect variety, ownership, and a team that genuinely values your input.

What we offer:

• Market Competitive Salary
• Provident Fund
• Healthcare
• Gym Support
• 22 Paid Annual leaves
• Yearly Increments

Job Type: Full-time

Pay: Rs75,000.00 - Rs150,000.00 per month

Application Question(s):

• How do you handle negative or critical comments on social media?
• How do you stay updated with current social media trends and platform changes?
• What social media metrics do you track to measure engagement and customer satisfaction?

Work Location: In person