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Social Worker II - Case Management for High Risk Pregnant Women
DESCRIPTION
BENEFITS
QUESTIONS
Job Purpose
The position is currently grant-funded through per-member-per-month payments tied to contracts between Medicaid, insurance companies, and local health departments. At this time, funding is secured through December 31, 2026.
You will be the steady, trusted guide for pregnant and postpartum women who need someone firmly in their corner. Your work ensures no one falls through the cracks during one of the most critical periods of their lives.If you’re driven by meaningful human connection and the chance to make a lasting difference, this role puts you at the heart of some of life’s most powerful moments. As a case manager with our Care Management for High-Risk Pregnancies (CMHRP) program, you’ll support pregnant and postpartum individuals during a critical chapter—helping them navigate pregnancy, birth, and recovery with confidence and care.
In this role, you’ll provide dedicated, expert maternal health case management for Medicaid-eligible individuals who are at increased risk for poor birth outcomes. Your work directly contributes to healthier pregnancies, safer deliveries, and stronger, more supported families across our community.
This is a deeply relationship-driven position—one where the impact of your work is visible, meaningful, and immediate. Every day, you help families start healthier, stronger, and more supported lives.
Emergency Response RequirementThis position, like all roles within the department, requires participation in emergency response activities as assigned by the health director or their designee.
Availability during public health emergencies, drills, and preparedness exercises is expected.
Responsibilities may include staffing emergency shelters and supporting response operations as needed.
Responsibilities
- Comprehensive Assessment & Planning — Take the time to understand each woman’s full picture: medical history, emotional well-being, social supports, and environmental challenges. Use this insight to develop individualized plans that promote healthy pregnancies and safe postpartum recovery.
- Care Coordination — Connect clients with the right medical providers, nutrition programs, mental health services, childbirth education, and community resources. You’ll be the bridge that turns fragmented systems into a clear, supportive care path.
- Patient Advocacy — Stand beside your clients and speak up for their needs. Ensure they receive the services, respect, and opportunities essential for a healthier pregnancy and stronger start for their families.
- Home & Community Visits — Meet clients where they are — literally. These visits help you build trust, uncover needs that aren’t visible in clinical settings, and offer support that truly makes a difference.
Qualifications
- Bachelor’s degree in Social Work or a Master’s degree in Social Work
- OR a degree in a Human Services field and 5+ years of care/case management experience working with the specific population
- OR a degree in a Human Services field and 3+ years of care/case management experience with the specific population plus Case Manager Certification (CCM)
- Valid driver’s license and ability to conduct home visits as needed
- Experience or knowledge in maternal-infant health or pediatrics
- Bilingual in English and Spanish, with the ability to communicate effectively with Spanish-speaking patients and families
Skills & Abilities
To thrive in this relationship-centered, community-focused role, you’ll bring a strong foundation in social work practice along with the compassion and professionalism needed to support families during a pivotal time in their lives.
- Solid knowledge of social work principles, techniques, and best practices, and how they apply to individual, family, and community needs
- Understanding of psychosocial, socioeconomic, and behavioral challenges—and effective approaches to addressing them
- Familiarity with community resources, support programs, and both governmental and private service organizations
- Working knowledge of laws, regulations, and policies that guide maternal health and social services
- General understanding of medical terminology, common health conditions, and treatment processes (required in certain programs)
- Strong ability to build rapport, earn trust, and assess the psychosocial and behavioral needs of clients
- Ability to collaborate effectively with clients, families, colleagues, and community partners to support shared goals
- Capacity to mentor or guide lower-level social workers, students, or interns when needed
- Clear and confident communication skills—both written and spoken
- Strong organizational and planning abilities to manage a dynamic caseload with accuracy and professionalism
Professional Qualities That Matter
- Accountability — You follow through on commitments and own your responsibilities
- Accuracy — You approach your work with precision, care, and attention to detail
- Compassion — You show empathy, patience, and genuine care for those you serve
- Honesty — You maintain confidentiality and build trust through transparency
- Integrity — You uphold ethical practice and consistently act with professionalism
- Judgment — You make sound decisions aligned with policies and client well-being
- Safety-Minded — You prioritize safe practices for yourself, clients, and colleagues
- Teamwork — You partner effectively with others to deliver the best outcomes for families
PHYSICAL DEMANDS:
N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)
Physical Demands
Stand F
Walk F
Sit F
Manually Manipulate C
Reach Outward F
Reach Above Shoulder O
Climb O
Crawl O
Squat or Kneel O
Bend O
Lift/Carry
10 lbs or less O
11-20 lbs. O
21-50 lbs. O
51-100 lbs. O
Over 100 lbs. N
Push/Pull
12 lbs or less F
13-25 lbs. O
26-40 lbs. O
41-100 lbs. O
Other Physical Requirements
- Vision (Near, Distance, Peripheral)
124 West Elm Street
Graham, North Carolina, 27253
Job Purpose
The position is currently grant-funded through per-member-per-month payments tied to contracts between Medicaid, insurance companies, and local health departments. At this time, funding is secured through December 31, 2026.
You will be the steady, trusted guide for pregnant and postpartum women who need someone firmly in their corner. Your work ensures no one falls through the cracks during one of the most critical periods of their lives.If you’re driven by meaningful human connection and the chance to make a lasting difference, this role puts you at the heart of some of life’s most powerful moments. As a case manager with our Care Management for High-Risk Pregnancies (CMHRP) program, you’ll support pregnant and postpartum individuals during a critical chapter—helping them navigate pregnancy, birth, and recovery with confidence and care.
In this role, you’ll provide dedicated, expert maternal health case management for Medicaid-eligible individuals who are at increased risk for poor birth outcomes. Your work directly contributes to healthier pregnancies, safer deliveries, and stronger, more supported families across our community.
This is a deeply relationship-driven position—one where the impact of your work is visible, meaningful, and immediate. Every day, you help families start healthier, stronger, and more supported lives.
Emergency Response RequirementThis position, like all roles within the department, requires participation in emergency response activities as assigned by the health director or their designee.
Availability during public health emergencies, drills, and preparedness exercises is expected.
Responsibilities may include staffing emergency shelters and supporting response operations as needed.
Responsibilities
- Comprehensive Assessment & Planning — Take the time to understand each woman’s full picture: medical history, emotional well-being, social supports, and environmental challenges. Use this insight to develop individualized plans that promote healthy pregnancies and safe postpartum recovery.
- Care Coordination — Connect clients with the right medical providers, nutrition programs, mental health services, childbirth education, and community resources. You’ll be the bridge that turns fragmented systems into a clear, supportive care path.
- Patient Advocacy — Stand beside your clients and speak up for their needs. Ensure they receive the services, respect, and opportunities essential for a healthier pregnancy and stronger start for their families.
- Home & Community Visits — Meet clients where they are — literally. These visits help you build trust, uncover needs that aren’t visible in clinical settings, and offer support that truly makes a difference.
Qualifications
- Bachelor’s degree in Social Work or a Master’s degree in Social Work
- OR a degree in a Human Services field and 5+ years of care/case management experience working with the specific population
- OR a degree in a Human Services field and 3+ years of care/case management experience with the specific population plus Case Manager Certification (CCM)
- Valid driver’s license and ability to conduct home visits as needed
- Experience or knowledge in maternal-infant health or pediatrics
- Bilingual in English and Spanish, with the ability to communicate effectively with Spanish-speaking patients and families
Skills & Abilities
To thrive in this relationship-centered, community-focused role, you’ll bring a strong foundation in social work practice along with the compassion and professionalism needed to support families during a pivotal time in their lives.
- Solid knowledge of social work principles, techniques, and best practices, and how they apply to individual, family, and community needs
- Understanding of psychosocial, socioeconomic, and behavioral challenges—and effective approaches to addressing them
- Familiarity with community resources, support programs, and both governmental and private service organizations
- Working knowledge of laws, regulations, and policies that guide maternal health and social services
- General understanding of medical terminology, common health conditions, and treatment processes (required in certain programs)
- Strong ability to build rapport, earn trust, and assess the psychosocial and behavioral needs of clients
- Ability to collaborate effectively with clients, families, colleagues, and community partners to support shared goals
- Capacity to mentor or guide lower-level social workers, students, or interns when needed
- Clear and confident communication skills—both written and spoken
- Strong organizational and planning abilities to manage a dynamic caseload with accuracy and professionalism
Professional Qualities That Matter
- Accountability — You follow through on commitments and own your responsibilities
- Accuracy — You approach your work with precision, care, and attention to detail
- Compassion — You show empathy, patience, and genuine care for those you serve
- Honesty — You maintain confidentiality and build trust through transparency
- Integrity — You uphold ethical practice and consistently act with professionalism
- Judgment — You make sound decisions aligned with policies and client well-being
- Safety-Minded — You prioritize safe practices for yourself, clients, and colleagues
- Teamwork — You partner effectively with others to deliver the best outcomes for families
PHYSICAL DEMANDS:
N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)
Physical Demands
Stand F
Walk F
Sit F
Manually Manipulate C
Reach Outward F
Reach Above Shoulder O
Climb O
Crawl O
Squat or Kneel O
Bend O
Lift/Carry
10 lbs or less O
11-20 lbs. O
21-50 lbs. O
51-100 lbs. O
Over 100 lbs. N
Push/Pull
12 lbs or less F
13-25 lbs. O
26-40 lbs. O
41-100 lbs. O
Other Physical Requirements
- Vision (Near, Distance, Peripheral)
Health Insurance - Full-time employees are eligible for medical/health (Cigna Insurance) benefits upon the 1st of the month following 30 days of employment.
Alamance County Government currently offers three plans of medical/pharmacy benefit options including 2 Standard PPO plans and a High-Deductible Health Plan with HSA.
Dental Benefit - Alamance County offers one dental insurance (Delta Dental) plan for FT employees at no cost. The plan, if elected, would be effective the first of the month following 30 days of FT employment.
Vision Insurance - A voluntary vision program (Superior Vision) is available to FT employees. The current PPO style plan allows employees to seek treatment and hardware from any vision care provider of their choice. The plan, if elected, would be effective the first of the month following 30 days of FT employment. Coverage must be elected within your first 30 days of FT employment or upon a qualifying event.
Voluntary Benefits: Alamance County Government provides a variety of voluntary health related benefits (Voya) to allow employees to purchase protection from what life may bring. A sampling of voluntary benefits includes Flexible Spending Accounts with dependent care opportunities, Health Saving Account with an employer contribution, Short Term Disability, Long Term Disability, Cancer Protection Plan, Group Critical Care Insurance and more.
Life Insurance – Basic term life insurance is the amount of one times the annual salary (no greater than $70,000) is provided for all FT employees. Additional coverage is available for purchase through payroll deductions for employee and eligible dependents.
Retirement Benefits - Membership in the NC Local Government Employees Retirement System (NCLGERS) is a requirement for all full-time and regular part-time employees (working more than 1,000 hours annually). Employees contribute six percent (6%) of their annual compensation before it is taxed.
Time Off Accruals:
Vacation Time – Annual Leave is accrued based on years of service. Employees can accrue from 10-25 days per year.
Sick Time – All County full time employees earn 12 days of sick leave per year.
County Observed Holidays – Alamance County will observe the State of North Carolina Holiday Schedule.
Wellness Benefits & Programming:
Employee Assistance Program: There are times when everyone needs a little help or advice. The confidential Employee Assistance Program (EAP) through a local provider can help you with things like stress, anxiety, depression, chemical dependency, relationship issues, legal issues, parenting questions, financial counseling and dependent care resources. Best of all it's free for County employees and available for your household to utilize. Utilization of the EAP is completely confidential and participation isn't recorded.
Help is available 24/7/365 by telephone.
Alamance County Employee Health Center: Available to employees and spouses who are covered under the Alamance County Insurance Plan and their covered dependents, 18 years of age and older. Retired employees under age 65 are also eligible to use the health center. Depending on insurance coverage elected, care at the clinic ranges from free to a fair market value cost.
Services Available:
Treatment of injuries or illnesses such as flu, sinus Infection, pink eye, sprains, strains or fever.
Monitor chronic conditions (Diabetes, Hypertension, Hyperlipidemia, Health Disease, Asthma, etc...)
Assistance with finding a Primary Care Provider
Health Education and Counseling
Triage and referrals to specialists when appropriate.
Alamance County provides a variety of additional benefits including bereavement pay, Paid Parental Leave, Wellness Leave to focus on work-life balance initiatives, Volunteer Time Off (paid time) opportunities to be a part of the Alamance Community, to opportunities for professional certification pay.
Employee Fitness Center:
Alamance County encourages all employees to maintain a healthy lifestyle both at home and at work. In support of this philosophy an Employee Fitness Center is available for all County employees to use at their convenience during non-work hours and is open 6:00 AM to 9:00 PM Monday-Sunday. This center includes weight training equipment, cardio equipment, a small aerobics room along with restrooms, changing room and lockers.
124 West Elm Street
Graham, North Carolina, 27253
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