Software Development Engineer [T500-21719]

About Delta Tech Hub:

Delta Air Lines (NYSE: DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.

KEY RESPONSIBILITIES:

• Build and maintain serverless applications using AWS services such as Lambda, Step Functions, API Gateway, and EventBridge.
• Develop and manage RESTful and GraphQL APIs to support aviation data services and integrations.
• Write efficient, reusable, and well-documented Python code for backend services and automation.
• Use AWS CDK to define and deploy infrastructure as code.
• Implement and manage CI/CD pipelines using GitLab for automated testing and deployment.
• Ensure infrastructure is scalable, secure, and cost-optimized.
• Set up and maintain monitoring, logging, and alerting using Amazon CloudWatch.
• Troubleshoot and resolve issues in production and development environments.
• Work closely with cross-functional teams including developers, DevOps, QA, and product managers.
• Participate in Agile ceremonies and contribute to sprint planning, reviews, and retrospectives.
• Stay up to date with the latest AWS services and features.
• Proactively explore and recommend new tools, frameworks, and best practices to improve system performance and developer productivity.
• Strong analytical and problem-solving abilities.
• Excellent communication skills, both written and verbal.
• Ability to work effectively in cross-functional teams and Agile environments.
• Demonstrated eagerness to learn and adapt to new technologies and tools.
• High level of ownership and accountability in delivering quality solutions.

WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS):

• Bachelor’s degree in computer science, Information Technology, or a related field is required
• 2–3 years of hands-on experience in cloud engineering with a focus on AWS.
• Proficiency in Python for backend development, scripting, and automation.
• Experience with following AWS services Lambda, S3, DynamoDB, Step Functions, API Gateway, EventBridge, SNS, SQS, IAM, CDK
• Good understanding of RESTful and GraphQL API development and integration.
• Familiarity with GitLab for version control and CI/CD pipeline management.
• Experience with Amazon CloudWatch for monitoring and logging.
• Knowledge of Infrastructure as Code (IaC) principles and tools.

Behavioral Competencies:

• Ability to produce high quality results, work in a collaborative environment by embracing diverse perspectives and with a solution-based approach.
• Adapt communication clearly and concisely based on team dynamics and expresses thoughts & ideas effectively.
• Ability to engage effectively with peers and stakeholders to build trust and reliable working relationships.
• Ability to understand business processes, implement innovative solutions, guide juniors on continuous improvement by constantly updating oneself on current technology & trends.
• Inquisitive to understand customer and business expectations while creating value addition on technical solutions.

WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS):

• AWS Certifications is a plus.
• Good understanding of REST / GraphQL API.
• Familiarity with DevOps practices and integrating security into CI/CD pipelines.
• Contributions to open-source projects or active participation in developer communities.
• Experience in aviation, aerospace, or transportation industry.