Software Development Manager, ShipTech Analytics

ShipTech Analytics (STA) is on a mission to revolutionize Amazon's global transportation network through data-driven innovation and artificial intelligence. Our vision is to be the central nervous system of Amazon's transportation operations, providing real-time insights, diagnostive analytics, and AI-powered decision-making capabilities that drive operational excellence across the network.

As a Software Development Manager, you'll lead one of our core engineering teams responsible for building and scaling mission-critical data products that power worldwide operations business decisions. In this role, you'll drive technical excellence while building and mentoring a high-performing team of data engineers. You'll be responsible for architecting scalable solutions that process petabytes of data daily, serving diverse user personas from front-line operators to corporate leadership. We expect you to bring strong technical acumen combined with strategic thinking to solve complex problems at scale, while maintaining high operational standards and driving innovation in both traditional analytics and AI/ML domains.

Key job responsibilities

• You independently manage a team of SDEs. You hire the right mix of SDEs to accomplish team goals. You are able to assess SDE performance. You are able to hire, develop and promote SDEs.
• You define the strategic vision for your team, partnering effectively with customers and stakeholders.
• You are independent in decision-making. You define clear goals and objectives.
• Your team has an effective development process and consistently delivers software with minimal defects and system disruption.
• You proactively identify risks and bring them to the attention of your manager, customers, and stakeholders with plans for mitigation before they become roadblocks.
• You communicate ideas effectively, both verbally and in writing, to all types of audiences.
• You work successfully with customers, leaders, and other engineering teams. You foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues (influence and build consensus).