Software Development Specialist Advisor

Role Summary:
We are seeking a strategic and technically skilled Senior Architect to lead the design and implementation of cloud-native digital engagement platforms. This role will shape scalable, secure, and high-performing solutions that enhance customer and employee experiences across digital channels. The ideal candidate will bring deep cloud engineering expertise, a strong understanding of digital transformation in regulated and data-intensive industries, and a hands-on approach to DevSecOps.
Key Responsibilities:

• Architect and implement cloud-native solutions using Microsoft Azure, AWS, or Google Cloud Platform (GCP).
• Design and scale digital engagement platforms using Adobe Experience Manager (AEM), Salesforce Experience Cloud, Sitecore, or Acquia.
• Develop APIs and microservices using .NET Core, Java Spring Boot, Node.js, or Python, and manage them via Azure API Management, Apigee, or Kong.
• Integrate analytics and personalization tools such as Adobe Target, Google Analytics 4, Tealium, and Segment.
• Collaborate with cross-functional teams including UX, product, and compliance to align technical solutions with business goals.

DevSecOps Practices:

• CI/CD Pipelines: Design and maintain continuous integration and delivery pipelines using Azure DevOps, GitHub Actions, GitLab CI, or Jenkins.
• Infrastructure as Code (IaC): Use Terraform, Pulumi, or Bicep to provision and manage cloud infrastructure in a repeatable, version-controlled manner.
• Containerization & Orchestration: Build and deploy containerized applications using Docker and Kubernetes (AKS, EKS, GKE), with Helm for package management.
• Security Integration: Embed security into the development lifecycle using tools like Snyk, Aqua Security, Checkmarx, or SonarQube for static and dynamic code analysis.
• Secrets Management: Implement secure secrets handling using HashiCorp Vault, Azure Key Vault, or AWS Secrets Manager.
• Monitoring & Observability: Ensure system reliability and performance with Prometheus, Grafana, Datadog, New Relic, or Azure Monitor.
• Policy as Code: Enforce compliance and governance using OPA (Open Policy Agent) or Azure Policy.
• Automated Testing: Integrate unit, integration, and security testing into pipelines using JUnit, Postman, OWASP ZAP, or Trivy.

Industry-Specific Focus Areas:
Manufacturing

• Enable smart factory and IoT-driven engagement using Azure IoT Hub, AWS IoT Core, and Edge AI.
• Integrate with MES/ERP systems like SAP S/4HANA, Oracle Cloud SCM, and Siemens Teamcenter.
• Support digital twin and predictive maintenance initiatives through Azure Digital Twins and AWS TwinMaker.

Insurance

• Build omnichannel customer engagement platforms integrated with Guidewire, Duck Creek, or Salesforce Financial Services Cloud.
• Enable real-time claims processing and policy servicing using event-driven architectures and Kafka.
• Ensure data privacy and compliance with NAIC, PCI DSS, and state-level insurance regulations.

Healthcare

• Architect patient engagement portals and mobile apps compliant with HIPAA, FHIR, and HL7 standards.
• Integrate with EHR systems like Epic, Cerner, or Allscripts via FHIR APIs.
• Support virtual care, remote monitoring, and AI-driven diagnostics using Azure Health Data Services or Google Cloud Healthcare API.

Required Qualifications:

• Bachelor's or Master's degree in Computer Science, Engineering, or related field.
• 10+ years of experience in software or cloud engineering, with at least 5 years in an architectural role.
• Proven experience designing and deploying cloud-native applications in regulated industries.
• Strong understanding of digital identity, SSO, and security frameworks (e.g., OAuth2, OpenID Connect, Azure AD B2C).
• Excellent communication and stakeholder engagement skills.

Preferred Qualifications:

• Certifications such as AWS Certified Solutions Architect, Azure Solutions Architect Expert, or Google Professional Cloud Architect.
• Experience with customer data platforms (CDPs) and real-time engagement engines.
• Familiarity with compliance frameworks and industry-specific data governance.