Key responsibilities of an Adobe CJA role include:
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Data integration and management: Pulling data from various sources and preparing it for analysis within Adobe CJA.
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Customer journey mapping: Visualizing customer interactions across touchpoints to identify key moments and potential pain points.
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Advanced analytics: Utilizing CJA features like path analysis, cohort analysis, and attribution modeling to understand customer behavior and campaign effectiveness.
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Dashboard development: Creating interactive dashboards to present key customer journey insights to stakeholders.
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Reporting and analysis: Interpreting data to generate actionable insights and recommendations for improving customer experience.
Skills and qualifications for an Adobe CJA role:
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Technical expertise: Strong understanding of Adobe Analytics platform, including CJA features, data models, and analysis techniques.
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Data analysis skills: Proficiency in data manipulation, statistical analysis, and data visualization.