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Software Engineer

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What You'll Do

As a Software Engineer in the Docusign Developer Experience team, you will be responsible for building foundational tools and services for our next-generation agreement platform. Your solutions will be used by multiple Docusign product teams, partners, and customers. You will work with multiple partner teams, designing and architecting solutions to onboard them on our agreement platform. The Developer Experience team builds API SaaS products that scale to meet a wide range of customers’ needs and abstract complex agreement management processes. The successful candidate will have a strong product engineering background and proficiency in .NET. You’ll enjoy entrepreneurial environments where you can solve difficult problems using current technologies and tools. You’ll collaborate well with other team members when brainstorming, designing, and implementing new solutions. You will help the team succeed by thinking about ways to improve processes, suggesting ways to make the team more effective, and modeling engineering best practices. As a member of the Developer Experience engineering group, you will work closely with product managers, developers, and platform engineers to ensure high quality and timely product releases. You are a hands-on technical person who will be responsible for issues related to product features, performance, speed, scale, security and accessibility.

This position is an individual contributor role reporting to Senior Manager of Engineering.

Responsibility

Write high-quality, maintainable, and testable code in C# .NET, Java or other object-oriented languages
Create high-quality, user-focused experiences using RESTful APIs
Participate in an Agile environment using Scrum software development practices, Automated unit testing, Continuous integration, Code reviews, Version control systems, and Automated build processes
Research and implement new features and technologies
Identify and raise issues that may impact delivery commitments
Troubleshoot and fix production issues, and maintain the codebase
Design and develop scalable, fault-tolerant systems
Articulate clear Software Engineering strategies, plans, goals and objectives across multiple Engineering domains, projects and teams, including cross-functional partners
Lead troubleshooting and remediation efforts during high-severity incidents
Collaborate with a cross-site development team to drive the design, implementation, testing, and release of products

Job Designation

Hybrid:

Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What You Bring

Basic

Bachelor's or Master's in Computer Science, Electrical Engineering, Information Systems, Informatics or equivalent
5+ years of development experience
Experience working with C#, .Net Core,Java, SQL Database and Designing Large scale distributed systems
Experience delivering a SaaS product

Preferred

Experience building/consuming RESTful web-services
Experience with microservice architecture
Knowledge and experience in large-scale, highly available (99.99+) systems on Azure
Experiences with the entire software development lifecycle, including version control (git) build process, testing, and code release
Ability to work in a dynamic, fast-moving environment
Agile and Test-driven development methodologies
Ability and desire to move across technology stacks
Passion for working on a highly available site
A passion to learn new software technologies

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $140,000.00 - $225,075.00 base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $133,800.00 - $197,750.00 base salary

This role is also eligible for the following:

Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits

provide options for the following:

Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life At Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.