Software Helpdesk & Data Entry Officer

Software Helpdesk & Data Entry Officer

Employment Type: Full-Time
Location: Islamabad (05:30 PM - 02:30 AM)

Position Overview

As a Software Helpdesk & Data Entry Officer, you will play a key role in supporting customers with software-related issues while maintaining accurate operational records and databases.

Duties & Responsibilities

• Provide first-level software support to clients.
• Diagnose and resolve routine technical issues.
• Escalate unresolved cases to senior technical teams.
• Enter and verify customer and operational data.
• Prepare reports and maintain organized documentation.
• Ensure timely follow-up with customers regarding their support requests.

Required Skills

• Basic understanding of software applications and troubleshooting.
• Excellent typing speed and data accuracy.
• Strong interpersonal and communication skills.
• Ability to prioritize tasks and meet deadlines.
• Experience in technical support, helpdesk, or data entry is preferred.

Pay: Rs30,000.00 - Rs50,000.00 per month

Work Location: In person