Software Quality Assurance Engineer

As a Software Quality Assurance Engineer, you will be responsible for designing, implementing, and executing comprehensive test plans tailored to each project or service offering. Collaborating closely with cross-functional teams, including developers, project managers, and clients, you will help ensure that our solutions meet or exceed client expectations and industry standards, including modern AI-powered and LLM-based applications.

If you envision yourself working with smart engineers on & across the teams to deliver top-notch projects & be the best-in-class professional, Kwanso is where you need to be!

WHAT YOU’LL DO:

• Validate AI-driven features, including LLM-based functionalities (e.g., chatbots, recommendation systems, content generation).
• Design and execute test strategies for AI systems, including prompt testing, response validation, and edge-case handling.
• Evaluate LLM outputs for accuracy, relevance, hallucinations, bias, and safety compliance.
• Perform prompt engineering for testing purposes to simulate diverse real-world user inputs and scenarios.
• Develop and maintain test datasets for validating AI models and LLM outputs.
• Collaborate with engineering teams to define evaluation metrics for AI systems (e.g., precision, recall, latency, response quality).
• Conduct regression testing for AI models, ensuring model updates do not degrade performance.
• Test API integrations with AI services (e.g., OpenAI, Claude, etc.).
• Ensure compliance with AI safety, ethical standards, and data privacy requirements.
• Automate testing workflows for AI/LLM systems using relevant frameworks and tools.
• Monitor and report real-world performance issues in AI systems post-deployment.

WHAT YOU’LL BRING:

Bachelor’s degree in computer science, information technology, or a similar field

Minimum 2 years experience working as a Software Quality Assurance Engineer

Strong understanding of software testing principles and methodologies, including experience with manual and automated testing techniques.

Basic understanding of AI/ML concepts and Large Language Models (LLMs).

Experience or exposure to testing AI-driven or data-driven applications.

Ability to create detailed, comprehensive test plans and test cases based on project requirements and specifications.

Excellent analytical and problem-solving skills, with a keen eye for detail.

HOW WE WORK:

Annual Pay Raise - Higher the performance, better the numbers

Provident Fund & EOBI - Adds up to your retirement plans

Health Insurance - We’ve got you covered

Annual Leaves - Take your leaves or take the cash instead

Work Hours Relaxation - 20 Paid days off in a year other than the gazetted holidays

Interest Free Loan facility - Avoid hefty banking interests

WHO WE ARE:

We are an established custom design & development company with a proven record of delivering tons of successful projects to our partners including startups, small & mid-sized companies & brands with no specific industry vertical.

Kwanso was founded in April, 2014 in Lahore & later formed its subsidiary in Bay Area (SF) in 2015.

Our work comprises modern tech that enables us to be the experts in the modern open-source technology stacks for web & mobile. We want to stay highly focused on cool tech.

We have delivered for brands like Whirlpool, Sears, UFC, Kimberly Clark, PBS Kids & Bushnell to name a few, our complete client base is from the United States.

DISCLAIMER:

Kwanso is an equal opportunity employer: we value diversity & do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age or marital status etc.

By submitting your application, you agree that Kwanso may collect your personal data for recruiting & related purposes.

Work Location: In person