Software Quality Assurance Executive

· Managing and Ensuring the Draft/Content quality through practicing the Quality Assurance policies and procedures

· Interpreting and implementing the quality assurance standards to enhance ‘Client Satisfactory Ratings.’

· Evaluate the adequacy of quality assurance standards

· Understanding the guidelines shared by the client and ensuring that the team has managed to meet the shared guidelines

· Coordinating with clients and the team/departments (where necessary)

· Reviewing order files/content to ensure finished product quality

· Document internal audits and other Quality Assurance activities

· Noting down the customer complaints and non-conformance issues

· Analyzing the available data to identify areas which need significant improvement.

· Preparing necessary reports to communicate and signify the current performance on quality grounds.

· Identifying training needs and organizing required trainings to meet quality standards

· Assurance of ongoing compliance with quality and deliverables standards

Education Requirement:

· Preferred Degree: Masters OR Bachelors in English, Linguistics, Program Management, MBA, or Social Sciences

· Strong computer skills, mainly Microsoft Office

Job Type: Full-time

Job Type: Full-time

Work Location: In person