Software Service Engineer - French Mandatory

Job Title: Software Service Engineer

Location: Doha, Qatar

Salary: QAR 7,000 per month

We are looking for French-speaking Software Service Engineers (Tier 1 & Tier 2) to join a leading global technology company in Doha. If you have strong technical troubleshooting skills, experience with ticketing systems, and database knowledge, this opportunity is for you.

Responsibilities:

• Troubleshoot and resolve software application issues and incidents

• Manage support requests using ticketing tools (ServiceNow, Maximo, Remedy, etc.)

• Provide Tier 1 & Tier 2 technical support and drive tickets to resolution

• Perform user administration, password resets, and system monitoring

• Work with databases (SQL) to diagnose and resolve application issues

• Collaborate with higher-tier teams for complex technical problems

Requirments:

• Bachelor’s degree in Computer Science / IT or related field

• Fluent French & English (French is mandatory)

• Experience in technical troubleshooting and application support

• Familiarity with ticketing systems and database troubleshooting

• Strong problem-solving skills and customer-focused mindset

Please ensure to answer the pre-screening questions to be considered for this position.

THOSE WHO CAN JOIN IMMEDIATELY SHOULD APPLY. REGRETTABLY ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

About Job Hub Global

At Job Hub Global, we believe that people are at the heart of every great organization. As a premier HR consultancy, we are passionate about helping businesses thrive by providing bespoke recruitment, staff outsourcing, workforce solutions, and HR management consultancy services that are tailored to meet your unique needs.

With a deep understanding of the evolving workplace, we are committed to connecting exceptional talent with exceptional companies. Our mission is to empower businesses with the right people, processes, and strategies to drive success. Whether you’re looking to build a high-performing team, streamline your workforce, or navigate the complexities of HR management, Job Hub Global is here to partner with you every step of the way.

Together, we’ll turn challenges into opportunities and dreams into achievements. Your success is our business

Job Types: Full-time, Temporary, Contract
Contract length: 6 months

Pay: QAR7,000.00 per month

Application Question(s):

• Are you fluent in French?
• How many years of technical support / application support experience do you have?
• Which ticketing tools have you used? (ServiceNow, Maximo, Remedy, others)
• Do you have experience with SQL or database troubleshooting?
• Have you worked in Tier 1 / Tier 2 support roles before?
• What is your current notice period?
• Do you accept the salary package?