Solution Architect – Oracle C2M Support Project

Key Responsibilities:

• Define the overall support solution architecture aligning with Oracle C2M upgrade strategy.
• Serve as the technical escalation point for complex L2/L3 issues.
• Review technical deliverables and ensure solution alignment with business goals.
• Guide performance tuning, data correction, and new statutory requirements.
• Coordinate environment handovers and high-severity defect escalations.

Required Skills:

• 5+ years of hands-on experience in Oracle Utilities (C2M, MDM, SOM).
• Expertise in enterprise system design, Oracle integrations, and support architecture.
• Experience in post-go-live support environments.
• Strong understanding of Oracle SR management and patching processes.