Solution Consultant - Fintech

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About Us

We are a fast growing technology company working with banks and financial institutions to deliver enterprise SaaS solutions in financial data analytics, enrichment, and personalization. Our platform enables financial institutions to unlock value from transaction data, drive innovation, and build stronger customer relationships.

Role Summary

The Solutions Engineer will be responsible for:

• Pre Sales: Supporting the sales cycle through technical expertise, demos, RFP/RFI responses, and proof of concept delivery.
• Delivery: Owning end to end project implementations, managing integration, configuration, testing, and go live.
• Customer Success: Acting as the trusted advisor to clients post implementation, ensuring adoption, renewals, and expansion through upsell/cross sell.

Key Responsibilities Pre Sales & Solutioning

• Partner with Sales to engage with prospective banks and financial institutions, understanding business and technical requirements.
• Lead technical presentations, demos, workshops, and proof of concepts.
• Own and coordinate technical responses to RFPs, RFIs, and compliance/security questionnaires.
• Translate client needs into tailored solution architectures and delivery approaches.

Implementation & Delivery

• Lead enterprise SaaS deployments, ensuring smooth integrations with client IT environments.
• Gather and validate technical and functional requirements, managing delivery end to end.
• Coordinate with engineering/product teams to resolve technical issues.
• Oversee configuration, testing, training, and go live activities.
• Deliver projects on time, on scope, and to enterprise grade standards.

Customer Success & Growth

• Be the primary point of contact for enterprise clients post go live.
• Drive adoption, usage, and ROI of our solutions across the client's organization.
• Ensure renewal and retention by proactively managing client relationships.
• Support sales in identifying upsell and cross sell opportunities.
• Capture client feedback to inform product strategy and roadmap.

Requirements & Qualifications Education & Experience

• Bachelor's degree in Computer Science, Engineering, or related field.
• PMP Certification.
• 5-10 years' experience in enterprise SaaS for banking/financial services.
• Proven track record in solutions engineering, implementation, and customer success roles.

Mandatory Technical Competencies

• Deep understanding of APIs, data integration, ETL pipelines, databases, and enterprise SaaS deployments.
• Experience with cloud platforms (AWS, Azure, or GCP).
• Familiarity with enterprise IT and security requirements: compliance, authentication (SSO, OAuth, SAML), data governance.
• Ability to design and present solution architectures for banking clients.
• Strong project management skills (Agile/Waterfall, Jira, Trello, or similar tools).

Mandatory Domain Knowledge

• Prior experience at a fintech or enterprise SaaS vendor serving banks/financial institutions.
• Strong familiarity with banking regulations, compliance, and security standards in the GCC or equivalent markets.
• Understanding of financial data enrichment, analytics, personalization, or transaction data use cases.

Soft Skills

• Strong client facing communication and executive presentation skills.
• Ability to work seamlessly with both bank IT/developer teams and business/C level stakeholders.
• Commercial acumen: experience driving upsell, cross sell, and renewals.
• Adaptable, entrepreneurial mindset with ability to thrive in a fast paced startup environment.

Certifications (Nice to Have)

• Project Management certifications: PMP, PRINCE2, or Agile/Scrum Master.
• Cloud certifications: AWS, Azure, or GCP.

Why Join Us?

• Direct impact on the success of high profile banking clients across the region.
• End to end ownership across sales, delivery, and customer success.
• Work in a fast scaling fintech SaaS company at the center of financial innovation.
• Competitive compensation, performance incentives, and growth opportunities.