Solutions Architect-Apsara Stack

Apsara Stack provides private cloud products and services for enterprise customers of various industries including Governments, Finance, Telecommunication, Energy, Manufacture, Transportation and more.

This role leads the design of Apsara Stack product solutions and provides project support.

Core Responsibilities

• Opportunity Assessment and Technical Engagement
  • Participate in opportunity assessment and selection as a product line representative.
  • Identify market and industry-specific scenarios to lead the design and promotion of private cloud solutions.
  • Collaborate with the sales team on complex project requirements and engage in deep technical discussions with clients, influencing key decision-makers to drive opportunity conversion.
• Product Solution Design and Technical Support
  • Understand customer business and functional/non-functional requirements, providing technically competitive and cost-effective product solutions based on customer scenarios.
  • Offer technical support during product selection, configuration, pricing, and bidding processes.
  • Monitor the implementation of product solutions and continuously optimize them.
  • Document best practices for specific scenarios and summarize benchmark cases from project experiences.
  • Explore innovative product solutions and scenarios to drive rapid market coverage of new products.
• Product Improvement
  • Conduct in-depth research on customer needs and give reasonable feedback to the product development team.
  • Ensure effective implementation of improvement requests and contribute to continuous development of Apsara Stack.

Basic Qualifications

• Bachelor's degree or above in computer or related field.
• Expertise in one or more technical areas: cloud computing, cloud security, operating systems, networking, virtualization, databases, big data, application architecture, microservices, containers, and middleware.
• Familiarity with one to two industries (e.g., telecommunications, government, finance) and experience expanding B2B solutions in these sectors. Experience with large-scale cloud projects is preferred.
• Strong team communication and collaboration skills, able to drive successful execution and delivery of large, multi-stakeholder projects.
• Experience in product design is preferred.
• Alibaba Cloud technical certification of ACP or ACA is preferred.
• Fluent in English with strong communication skills.

Role Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Engineering and Information Technology
• Industry: Information Services and IT Services and IT Consulting
• Location: Dubai, United Arab Emirates