Solutions Engineer

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Solutions Engineer for Defence

We are looking for an experienced Solutions Engineer to join our growing Middle East constellation, based in Abu Dhabi. You will become part of our local UAE team that works on different projects for our customers, all centred around our SitaWare product suite.

Tactical decision-making is crucial for being able to execute strategy, yet it can be achieved through an integrated, ultra-modern command-and-control toolset. The SitaWare solution is all-encompassing - radio, mobile, vehicle, web and application-based - with reporting across the spectrum of devices back to command HQ in real-time.

Join our growing UAE Defence Services team

Our Defence Services team in the UAE works closely with military customers and front-line users of Systematic's world-leading software products across the Middle East region. We are a growing, multi-disciplinary team of technical experts, solution engineers, developers, solution architects, domain advisors, testers, and project managers whose expertise is highly valued by our customers in the UAE and Middle East region.

As a member of this team, you will support the delivery of our broad portfolio of projects, collaborate with colleagues in Defence Services teams around the world, and support business developers with new sales opportunities to help drive our continued growth.

The job

As a Solutions Engineer, you will take a leading role and be a key player in delivering our SitaWare and Iris suites for our regional customers, working primarily client-side at the customer's premises. You will be working closely with colleagues and customers, rolling out a mission-critical system that creates value by simplifying decision-making within areas such as solution design, configuration, installation, technical support, technical training, interoperability, development, and testing.

Your key tasks will include:

• Providing technical support and advice both on-site and back office
• Taking on a leading role while designing, implementing and supporting technical solutions
• Understanding user-level concept of operations through to technical application and interface requirements
• Ensuring that your projects are delivered within the agreed scope and time-frame
• Coordinating with internal and external stakeholders to achieve outcomes
• Staying up to date on the status of Systematic products and support to ensure alignment of customer expectations and product roadmaps, maximising value for both our customers and our products
• Experience with data engineering, workflows, visualisation and AI techniques
• Providing first and second-level customer support, fault finding and root cause analysis
• Conducting technical training for our customers - both in classroom environments and in workshop-like set-ups
• Supporting the training of administrators and end-users
• Training and mentoring of colleagues

Ideally, you:

• Have strong communication and collaboration skills
• Enjoy working in an agile and changing environment (Scrum experience is a plus)
• Are eager to make a difference and step outside your comfort zone
• Furthermore, you probably have experience within some or all of the following: tactical communications systems, software development, IT infrastructure, software and system testing and/or test management (e.g. ISTQB), technical training, external customer-facing projects, and delivering services and consultancy in the IT sector.

Minimum qualifications

• 5+ years of experience from a similar position
• Bachelor's or Master's level degree
• Fluent in English

Practical information

Willingness to travel to our Headquarters in Denmark and within the Middle East region

Please note that this role involves security-classified projects. Security clearance from the company and UAE authorities is required.

Welcome to Systematic Abu Dhabi

Join our dynamic team in the UAE, where every day brings opportunities to solve complex technical challenges and deliver solutions that make a real difference. Based in Abu Dhabi, you'll work on high-stakes projects that empower defence customers to make confident, critical decisions. Our collaborative environment values innovation, technical excellence, and direct customer engagement.

Benefits we offer including:

• Attractive remuneration package
• Professional development opportunities in cutting-edge defence technology
• International collaboration with Defence Services teams worldwide
• Direct customer interaction and visible project impact
• Opportunity to work with world-leading command-and-control systems

Systematic is Denmark's largest privately owned software company, developing innovative IT solutions since 1985. Proudly Danish, truly international, and people-centric, we create intelligent software that drives progress and improves lives. Our solutions support critical decision-making in defence, healthcare, and utilities, with over 1 million daily users across more than 50 countries. Trusted by over 50 nations and NATO, our SitaWare software advances military operations, while our Columna solutions enhance care in hospitals worldwide. At Systematic, we never stop developing-it's not just a place to work, but a place to belong.

Start your development here

We will be assessing applications on an ongoing basis as we wish to welcome our new colleague as soon as possible, so click Apply Now and send us your CV today.