Solutions Manager

The Solutions Manager is the business-side owner for the account and vertical. They deeply understand customer processes, pain points, regulations, and strategy and shift the conversation from features to value. They shape opportunities around use cases, ROI, risk reductions, efficiency, and compliance, build value propositions and business cases, and ensure every deal is anchored in a clear “why this matters” for the customer.

• Develop and implement the regional solution strategy in alignment with corporate/region strategy: identify key solution offers, target markets/countries, growth initiatives and competitive differentiation.
• Act as senior advisor to the sales teams and regional management on solution direction: shaping value propositions, solution architectures, go-to-market models, and country-specific variations.
• Oversee the submission of complex solutions/projects in the region: ensure that the solution design, engineering, integration and service aspects meet client expectations, contractual obligations and business goals.
• Foster strong client relationships at executive level: engage with senior stakeholders in customer organizations, understand business drivers, ensure our solutions contribute to their strategic objectives and become part of their roadmap.
• Monitor market and technology trends in the region: perform competitive analysis, identify emerging technologies, regulatory or market shifts, and adjust solution roadmap accordingly.
• Shape and maintain solution governance, best practices, toolkits, reusable assets, and knowledge management across countries: ensure lessons learned are captured, teams are aligned, efficiencies achieved.
• Work collaboratively with global product & engineering, regional operations, delivery and sales enablement functions: ensure localization, scalability, support infrastructure, and that solutions deployed in region meet global standards adapted for local needs.
• Lead change initiatives to enhance regional capability: drive improvements in solution engineering, pre-sales operations, partner ecosystems, and delivery frameworks to support growth and agility.
• Establish and monitor key performance indicators (KPIs) for the solution function: solution sales growth, margin improvement, customer satisfaction, deployment quality, repeat business, time-to-value.

• Excellent team leading skills.
• Excellent sales and marketing skills.
• Excellent communication, interpersonal and negotiation skills.
• Excellent problem-solving skills.
• Excellent presentation skills.
• Excellent command of English.

Bachelor’s degree in Engineering, Computer Science, or related field. MBA or advanced degree preferable.
10+ years of experience in a systems/solutions provider environment (pre-sales, solution engineering, or technical leadership) with progressive responsibility; including at least 5 years in a regional or multi-country role.
Proven track record of designing and winning complex solutions deals in multi-country contexts, delivering large scale systems/integrated solutions and managing engineering/delivery teams.
Strong commercial acumen: experience managing solution P&L, forecasting, margin management and cost control.

Engineering, Computer Science, or related field.