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Spa Manager

Philadelphia, United States

Overview
We are seeking a dedicated and experienced Spa Manager to oversee the daily operations of our spa facility. The ideal candidate will have a strong background in customer service and sales management, along with excellent time management and supervisory skills. As the Spa Manager, you will be responsible for ensuring a high level of client satisfaction while effectively managing staff and driving revenue.

Responsibilities

  • Manage daily operations of the spa, ensuring a welcoming and relaxing environment for clients.
  • Supervise and train spa staff, including recruiting new team members as needed.
  • Maintain high standards of customer service, addressing any client concerns or feedback promptly.
  • Implement sales strategies to promote spa services and products, enhancing overall profitability.
  • Monitor staff performance, providing guidance and support to enhance their skills and productivity.
  • Manage shift schedules to ensure adequate coverage during peak hours while maintaining operational efficiency.

Qualifications

  • Proven experience in a managerial role within a spa or similar environment is preferred.
  • Strong customer service skills with the ability to build rapport with clients.
  • Experience in sales management, with a track record of achieving sales targets.
  • Excellent time management skills, capable of prioritizing tasks effectively in a fast-paced environment.
  • Strong supervisory skills, demonstrating the ability to lead and motivate a team successfully.
  • A background in spa operations is a plus.

If you are passionate about providing exceptional service and leading a dynamic team in the wellness industry, we invite you to apply for this exciting opportunity as our Spa Manager!

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off

Work Location: In person

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