Spa Manager (Female)

Job Summary

We are a well-established ladies spa seeking an experienced Spa Manager to oversee daily operations, lead teams, and drive service excellence and revenue growth. The ideal candidate is a strong leader with hands-on spa management experience and a passion for customer experience.

Key Responsibilities

• Oversee daily spa operations across services, staff, and client flow
• Manage and motivate therapists, receptionists, and supervisors
• Ensure high standards of service quality, hygiene, and compliance
• Monitor KPIs: revenue, targets, productivity, retail sales, and retention
• Handle staff scheduling, attendance, and performance management
• Resolve client complaints professionally and efficiently
• Coordinate with marketing and management on promotions and campaigns
• Control expenses, inventory, and ordering processes

Requirements

• Female candidate (ladies spa environment)
• Minimum 3–5 years’ experience as Spa Manager or any hospitality/wellness management role
• Strong leadership and people-management skills
• Solid understanding of spa services, retail, and operations
• Experience with salon/spa software (Zenoti or similar is an advantage)
• Excellent communication skills in English (Arabic is a plus)

What We Offer

• Competitive salary + performance incentives
• Professional work environment
• Career growth opportunities

Job Type: Full-time